Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
2,403 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
Great customer service awesome prices and great cars Always recommend to a friend it family Always recommend to a friend it family More
Quick efficient service very informative and polite crew members clean facilities organized very well happy with everything members clean facilities organized very well happy with everything More
Terrible service my vehicle had issues with the power steering column and they told me to de part is in back and they told me that my vehicle is safe to drive coming back from Ontario vehicle is steering steering column and they told me to de part is in back and they told me that my vehicle is safe to drive coming back from Ontario vehicle is steering wheel got hard couldn’t control the vehicle. I was with my kids. Had to turn off the vehicle and turn it back on so the vehicle can work back again very bad service. They didn’t supposed to give me the vehicle until they fix it. More
It was a very smooth process from start to finish getting my car repaired. I got all my questions answered , repair was done the day promised and my car is working fine again. Robert was the representative w my car repaired. I got all my questions answered , repair was done the day promised and my car is working fine again. Robert was the representative who handled my car repair and did a great job. More
After leaving the Honda Service in Cerritos I realized that they did not do the tire rotation as was stated in the services. I will be more aware next time before leaving. Everything else, including the s that they did not do the tire rotation as was stated in the services. I will be more aware next time before leaving. Everything else, including the staff were very friendly and helpful. More
I came for an oil change and brake that makes a sound every time I press on the brake, it sounds like wind going into a tunnel. The service adviser, Bryan Salas, told me it is a common sound for the brak every time I press on the brake, it sounds like wind going into a tunnel. The service adviser, Bryan Salas, told me it is a common sound for the brake to make on the CRV. I have driven many different cars, but never have I heard this type of sound from the brakes of other vehicles. If I have known that the CRV’s brake makes this type of sound every time you press the brake pedal and it gets worse the more you drive it, I would not have purchase the CRV. I am disappointed. More