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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,336 Reviews

2,336 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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October 01, 2024

Very pleased with service provided and help received from advisor Miguel Cabrera. Only issue I have is the fuel pump recall. Been waiting since March. More

by acejaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel ,Cabrera
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review! Please stop by anytime, we'd be happy to help.

October 01, 2024

Very convenient my first time I like it fast service I will be back again More

by fabianvasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We hope to see you again soon.

October 01, 2024

Friendly staff, timely service, prices are very expensive. No other comments at this time.I will likely continue with servicing my car here if I can afford it. More

by volleyballmomzq1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron service department
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for providing your feedback. We look forward to serving you again in the future. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 01, 2024

Trevor was knowledgeable professional and patient, the place was clean and the waiting area was comfortable More

by anthony1351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia, Trevor 5 stars
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing feedback and 5-star rating! We’ll be ready to assist you anytime.

October 01, 2024

Super fast maintenance got in and out in 30-45mins. People are so nice as well More

by kath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember the name
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! Don’t hesitate to reach out for your next visit.

October 01, 2024

Great service. Friendly atmosphere, clean waiting area. I do miss the goodies and coffee that was offered before. More

by rubbi2025.am
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Barr
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means a lot to us! We’re here to help anytime you need.

October 01, 2024

George was a very good associate, he was very conscience about the needs of me and my family for a very reliable automobile. More

by cncmedico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was very good!
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating brightened our day! We're here whenever you need us.

October 01, 2024

Never a problem always fast service and everyone is friendly and helpful love coming here for service More

by tameraa10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5 stars! It was our pleasure to serve you, and we’d love to see you again.

October 01, 2024

The staffs are professional and responsible. They make sure to help you in every ways possible to get you satisfied with their service. More

by amandalin4934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your support! We hope to see you again for your next vehicle needs.

September 30, 2024

Always professional and no pressure! Facility is clean and beautiful! Everyone is so nice! I have purchased many cars from this dealership and referred my family and friends! I won’t More

by mikemonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased to see your 5-star review! If you ever need anything, we’re just a call away.

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