Back

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,331 Reviews

2,331 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
September 25, 2024

Service was good but forgot to install one of the items I paid for when I bought the van. More

by pfgthird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ in sales
Sep 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to provide your feedback. We hope to see you again soon to provide 5-star service!

September 25, 2024

Has taken care of all service issues and concerns completely that I have had or needed every time. More

by clarkraile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Raygoza
Sep 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing such a positive experience! We're happy to have met your expectations—visit us again soon!

September 25, 2024

The customer service was really good and they informed me with all the things that I needed to get done either in that visit or the next visit. I was informed of the wait time and things I could have done as More

by Georgemcdaniel695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Sep 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the 5-star review! Don't hesitate to visit us again or give us a call if you need anything.

September 24, 2024

Super convenient and very helpful staff that goes above and beyond to help me with my services More

by Goofee Gyrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar ortiz
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! Please come back and see us whenever you’re in need.

September 24, 2024

Worked well with me only complaint is that I struggled to get my 2nd key but that wasn't really a service thing but a dealer More

by andrewmfelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the stellar review! We’re always here if you need anything in the future—come back anytime!

September 24, 2024

Ustedes han dado servicio a mi carro desde 0 millas estoy satisfecha con su servicio y sus precios, su servicio es muy rápido y siempre hay una cita disponible a mis necesidades More

by elbasandoval7090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled you had a fantastic experience! Please don’t hesitate to reach out if there’s anything more we can do.

September 24, 2024

The person that helped me was understanding and helpful. I was satisfied with the customer service this past appointment. More

by sharlenegsz254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your trust and the fantastic review! We’re always ready to assist you in the future.

September 24, 2024

This place is the go to for all your Honda services the staff is extremely helpful and knowledgeable. Oscar from the service dept. Michael Llamas from the parts department and Jose Sanchez in sales are so More

by geegarcia21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We hope to see you again soon for your next visit.

September 24, 2024

First of all I want to say Thank you for taking care of our cars. Keep up the good work you are doing. I will always be a Honda owner for life. Great service from Anthony Ortiz. I will be getting another More

by carlos.lupe.silva@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star feedback means the world to us! We look forward to welcoming you back whenever you need assistance.

September 24, 2024

Shout out to Trevor and the service team for getting me in and out within an hour. More

by voltadude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words and 5-star rating! Please don't hesitate to stop by or call if you need anything.

...
78
...