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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,329 Reviews

2,329 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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September 23, 2024

The team was efficient and very welcoming. Every time I come it is a great experience. More

by chris23kingscot445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to see your 5-star review! We're here to help whenever you need us—don't hesitate to contact us.

September 23, 2024

Very fast I highly recommended to anyone that have Honda. I’m going to start coming here next service More

by rodolfo68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Sep 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It was our pleasure to assist you, and we’re so grateful for your feedback. We look forward to your next visit!

September 23, 2024

Effecient and great customer service. A guy by the last name of Vargas helped me out and did great for the service More

by JUNJUNAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vargas
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful review! We're always here to help, so feel free to visit or contact us anytime.

September 22, 2024

I enjoy brining my car to Honda to get it serviced. I’m always in and out depending on what’s getting done. I have the best Advisor Trevor Rodriguez More

by ejohnson101865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Sep 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy to hear you had an excellent experience! If you have any other questions or needs, don't hesitate to reach out.

September 22, 2024

Great Customer service. Fast service. I might need to take it back due to fumes smell in cabin after air filter change. More

by Czadgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Sep 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! We're always here to help, so don't hesitate to visit us again.

September 21, 2024

Thank you Javier for your service, and was delivered in a fast or as promised 😀 thank you More

by darthnilius1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Peña
Sep 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy you had a great experience! Looking forward to seeing you again soon.

September 21, 2024

Reuben Marquez was the gentleman that helped me and he was amazing. Professional and met every need I had. I did not care for the environment though. When looking for assistance most of the other technic More

by ewinter641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reuben Marquez
Sep 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are glad to hear that you enjoyed Reuben's service and would like to talk to you further about the rest of your visit. Please contact us at your earliest convenience so that we can learn more. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 21, 2024

I had a good experience with the dealership. My service person was very helpful and I feel like they were there to truly help me. More

by rosiesanchez044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo from service
Sep 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful feedback! We’re happy to be your go-to dealership and can’t wait to serve you again.

September 21, 2024

They always attend to my car fast and my concerns. Haven’t had big issues with them More

by amygeeesd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Sep 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We’re here to assist with anything you need in the future.

September 21, 2024

The process was easy and everything was explained well in a way i was able to understand. More

by jasmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We’re glad we could deliver a 5-star service and hope to see you again soon.

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