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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,447 Reviews
Call Service Center (562) 888-5100

2,447 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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September 26, 2024

It’s nice going and getting my car serviced by Mr Ortiz… he is always giving great sevice More

by Rosiefonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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Sep 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to see your 5-star rating! Our team is always here to assist with any future needs.

September 26, 2024

I’ve been going to this service center for 10 years now. Their service specialist really explain what the issues and work with you as far as priorities and budget. If you are still on the fence where to go, More

by D Padallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Than Sabatier (Service Dept)
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Sep 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review! We're glad you enjoyed your experience—please don’t hesitate to visit us again.

September 26, 2024

Horrible experience my car was there for 8 hours a was never worked on … disappointed More

by tonydevillear667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable and we're sorry you did not receive prompt service. We invite you to reach out to us so that we can learn more about your recent visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 26, 2024

Norm Reeves Honda Superstore has excellent customer service. Very welcoming and very helpful. Thank you More

by reneeramirezds93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your 5-star rating! We're delighted you had a fantastic experience and look forward to welcoming you back soon.

September 26, 2024

A wonderful car dealer and service location. Would recommend to all my friends and family. Have purchased 2 cars from this location. Will definitely buy from this dealer in the future. More

by elvia.esqueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
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Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review made our day! We appreciate your business and can't wait to see you again.

September 26, 2024

leo lazcano was great thank you. .helped us a lot with respectful service...kind attitude More

by Duskyfairee38486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
leo lazcano
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Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your glowing review and kind words for Leo! We're always here to help, so please feel free to stop by anytime.

September 25, 2024

Great and excellent customer service. . Efficient and timely manner.. Will do business again at this dealership. More

by wymsthepasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Sep 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your great feedback! Our doors are always open for your next visit.

September 25, 2024

Service was good but forgot to install one of the items I paid for when I bought the van. More

by pfgthird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ in sales
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Sep 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to provide your feedback. We hope to see you again soon to provide 5-star service!

September 25, 2024

Has taken care of all service issues and concerns completely that I have had or needed every time. More

by clarkraile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Raygoza
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Sep 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing such a positive experience! We're happy to have met your expectations—visit us again soon!

September 25, 2024

The customer service was really good and they informed me with all the things that I needed to get done either in that visit or the next visit. I was informed of the wait time and things I could have done as More

by Georgemcdaniel695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Report | Print
Sep 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the 5-star review! Don't hesitate to visit us again or give us a call if you need anything.

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