Norm Reeves Honda Superstore - Huntington

No follow up for the leaking sunroof which I reported again. And no follow up for the repair kit which has a recall again. And no follow up for the repair kit which has a recall More

I was provided with excellent service at your dealership. John Le was super helpful and kept me informed during the whole process. Will definitely have my civic serviced here from here on out. John Le was super helpful and kept me informed during the whole process. Will definitely have my civic serviced here from here on out. More

Seamless, friendly, up front My father used to be shop foreman of norm reeves Cerritos, I know what service is supposed to look like. I was pleased foreman of norm reeves Cerritos, I know what service is supposed to look like. I was pleased More

This is one of the greatest experiences i had. Speciall mention to Joe Rodriguez for his relentless efforts to find our preferred color combination from sister dealers. After it is found, he made Speciall mention to Joe Rodriguez for his relentless efforts to find our preferred color combination from sister dealers. After it is found, he made sure we are informed and arranged the time slot to close the sale. Without Joe and his army, i couldnt have got this best. And my son is delighted that everything happened and he got the one that he wished. After verbally closikg the deal, Joe went over all the add on this dealership is offering including extwnded warranty. He explained clearly what every offer is and how it assures we are good for lokgterm ownership. Carlos, the finance, is so welcoming. He went over all the documentation and clearly explained everythijg what i am signing for. He also went over whatmanufacturimg warranty covers and advantages of takikg extended warranty. It is so nice talkikg to him. We had fun talk on dallas wearher and food options. On the other side, rodriguez is there thru out and made sure we are feeling vood with the process. He explained all the features while i was doikg the test drive. And the release process is also smooth. Overall, as a returning customer, i purchased cr-v couple of years back, at the same dealer, i recevied best crew inludikg Joe, who worked with me and made sure i am gettimg the best deal and experience at this normnreeves honda - huntington beach dealership. I am supee happy and excited. And my is overjoyed for getting what liked the best!! More

Great experience, fast service, and the services were explained to me with pricing. I was leaving out of town and time restricted but Edward Obando went out of his way to ensure my services will be done explained to me with pricing. I was leaving out of town and time restricted but Edward Obando went out of his way to ensure my services will be done as quickly as possible. More

Ivette never disappoints, always takes care of my car and keeps me informed. It's why we always make appointments with her. keeps me informed. It's why we always make appointments with her. More

I went in for a recall, and Clayton and his team received my car and completed the job. Later on, my car had a check engine light and they requested it back for diagnostics and they addressed the issue which my car and completed the job. Later on, my car had a check engine light and they requested it back for diagnostics and they addressed the issue which was due to something else with the vehicle. Luckily my car was still covered by Honda and they fixed the issue and returned my car back as new. I was very satisfied with how smoothly the process took. And glad they could work with my busy schedule. Thank you! More

Great experience, I was able to get an appointment quickly and service also done quickly. quickly and service also done quickly. More

Thru take good care of me. And talk to me about what's going on with my car. And if it's going to be a long repair they uber me home and pick me up. And talk to me about what's going on with my car. And if it's going to be a long repair they uber me home and pick me up. More

They agreed to do mechanical work on my car which is a 1997 Acura. I got tired of paying the high prices for service at Acura dealers and specialists when the car is basically a Honda. I also didn't have 1997 Acura. I got tired of paying the high prices for service at Acura dealers and specialists when the car is basically a Honda. I also didn't have an appointment (just needed an oil change) and was out in less than an hour. I also liked that they checked fluid levels and such gave a detailed printout summarizing the actions performed and future service recommendations. Awesome experience and excellent service!! More