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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,643 Reviews

1,643 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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July 25, 2025

Viviana was very helpful and communicated effectively throughout the entire process. I would use them again. More

by chris_dav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Always a very pleasant experience at Honda in Huntington Beach. Ivette is my favorite consultant! She is a great asset to your team. More

by Chari1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Sounds like Ivette has been rolling out the red carpet for you every time! 🎬 We agree: she’s a superstar consultant and we’re lucky to have her. Can’t wait to welcome you back for more pleasant Honda adventures!

July 23, 2025

Honda Huntington Beach is a great place to find the vehicle you need or to service your vehicle, they are friendly and helpful staff. More

by Sdiep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We love being your one‑stop shop for Hondas, whether you’re hunting for a new ride or just popping in for service! Our team, led by Benito, is here to make every visit smooth and welcoming. Thanks for the kind words, and see you next time!

July 23, 2025

Service Center was good. Sales, not so much. Got me into a car for $12,500, but now I find I’m $5500 upside down. They buried me. More

by gregburg65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We’re sorry to hear you’re feeling this way about your experience. We understand the importance of feeling confident in your purchase and would welcome the chance to review your situation and explore any options. Please contact us at (714)-475-2392.

July 23, 2025

Immediate attention to get me back to a functioning Honda. Needed a new battery for my Accord, on a partial warranties prorate amount More

by Jakanegae
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for trusting us with your Accord’s battery swap! Benito’s goal is always to get you back on the road quickly, and we’re glad the warranty kept things wallet‑friendly. Drive safe, and stop by anytime you need a hand!

July 22, 2025

I have been going to this dealer ship for over 20 years. Benito Torres (the best service advisor) and his brother Javier Torres (excellent mechanic) still are the reasons we buy Hondas. We talk about other More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Wow, 20 years and still going strong together! Benito and Javier appreciate your loyalty, and Jason is happy he could clarify your backup sensor questions. If you have any other questions, give us a call or use our online contact form.

July 22, 2025

She is so sweet and very considerate and technically best manager and I am 94 and She is lovely character and I thank you all for your service is best! More

by dougchung1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your praise for our whole crew warms our hearts! ❤️ You deserve only the kindest, most considerate care, and we’re honored we could deliver. Thank you for making our day brighter with your wonderful feedback!

July 22, 2025

Benito was absolutely phenomenal! I will only be using his services at the HB Honda center from here on out. The service was exceptional, and I felt that I was treated like family. More

by ris.dembek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito is on cloud nine knowing you felt right at home! Treating every guest like family is what we do best, and we’re thrilled you’ll be back for all your Honda needs. Thank you for being a treasured member of the Norm Reeves Honda Huntington Beach family!

July 22, 2025

Best service ever - I plan on coming bsck any time I need anything for my car!!!!! More

by jaj.jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Best service ever? That's amazing! Benito is already gearing up for your future visits, and it was such a pleasure to serve you. Come back anytime!

July 22, 2025

Been a customer for 25 years. Always great customer service. Clayton is great and knowledgeable. More

by gabmat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Twenty‑five years of friendship! Now that’s a milestone to celebrate! 🎉 Clayton is honored to be your go‑to guide, and we’re grateful for every moment you’ve spent with us. Here’s to the next 25 years of smooth Honda journeys!

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