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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,703 Reviews
Call Service Center (800) 306-6472

1,703 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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September 04, 2025

It's worth doing business with Honda and Benito Torres. I will keep on taking my car for service. More

by odiereyes58
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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September 02, 2025

My service agent Edward was extremely friendly and helpful when he saw me the next day he remembered me he understood my situation and made recommendations to show me what was needed. He did a great j More

by Robin.reads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, Robin. Edward remembers faces and details, and it sounds like that made all the difference for you. We are proud to have team members who treat each visit personally and thoughtfully. Thanks for calling out his care and recommendations.

September 02, 2025

I have been coming here since 2014 and love it! The staff is always so helpful More

by mom43302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

You are part of our neighborhood story, and we appreciate your continued trust over the years. The staff treats regulars like family, and your note shows they are doing that right. See you again, and thanks for being with us.

September 02, 2025

Easy in and out service. Everything was done in a timely manner. Would recommend to anyone. More

by jarchuleta98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We aim to keep the clock on your side, so we're happy to hear we hit a smooth rhythm for you. Thanks for recommending us! Your referral is the best kind of compliment. We’ll be ready for your next speedy visit.

September 02, 2025

Clayton kept me up to date on my vehicle and sent paperwork for issues ground during inspection. I love that Honda sends paperwork and pictures via text so it can be reviewed quickly. Makes is easy More

by Mrsquinlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We love hearing that the texts and pictures helped you breeze through the final steps from wherever you were. Clayton thrives on clear visuals and quick responses, so your note will make his day. Thanks for sharing how the process saved you time.

August 31, 2025

Norm Reeves Honda Huntington Beach is a quality, customer service, service operation to be commended. Decades long satisfied, happy client. Benito Torres is a wonderful, knowledgeable, helpful man. Thank you More

by Lyriccd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Decades-long clients like you make our team proud, and Benito especially will be touched by your words. Thanks for calling him out for being so helpful and knowledgeable. We look forward to your next visit.

August 30, 2025

Wounderful Every visit with John Lee has been a total success! HB Honda Dealer ship is the best! More

by Geneseenixon
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Report | Print
Sep 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

John’s steady help creates visits that feel effortless, and we love to hear that’s been your experience. Thanks for the kind words about our dealership. We appreciate you.

August 28, 2025

Excellent service been coming to Norman Reeves for 33 years. My son also uses your service. More

by Thequiltinggrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thirty-three years? Wow, that’s a legacy sewn with care! Thank you for bringing your family to us. Knowing your son comes here too warms our hearts like a cozy quilt. We promise to keep each service stitched with the same love and skill.

August 27, 2025

Viviana provides the best customer services. She is very knowledgeable, professional and patient to explain and to answer our questions. Thank you very much for your hard work. More

by hoaxuando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Viviana is basically a walking encyclopedia of customer care: pages of knowledge, edited for patience and delivered with polish. Thank you so much for recommending her, and feel free to mention her to friends. Viviana will give them the same top-level care.

August 27, 2025

Benito is the best. Very efficient and attentive and made sure that the wait is comfortable. More

by sofiaarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grady Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reymond Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito played host-with-the-most: attentive, efficient, and tuned into how to keep you comfortable. Those little touches add up and make a big difference in the overall experience. Thank you so much for shouting him out, and feel free to visit us again anytime.

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