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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,607 Reviews

1,607 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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May 06, 2025

No appointment. Got me in and out, no problems. Ivette is always great. I never feel like she trying to upsell me. I appreciate that I feel she's being honest and to More

by danielim71
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
May 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're glad you had a 5-star experience, even without an appointment. Ivette will be happy to hear your kind words. Thank you so much!

May 06, 2025

As always pleasantly greeted me Explained the service and recommended any other service suggestions thanks More

by Jakanegae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

You're very welcome! Benito is such a welcoming presence, and we're happy you felt that. Next time you're in need, please check out our service specials for the latest offers.

May 05, 2025

I am extremely disappointed that I have brought my car in two times for the same reason and it is still not fixed after paying over $5,000.00. All of the check engine lights keep coming on and safety lights. More

by Joanne.Love
Recommend Dealer
No
Employees Worked With
Tony Lagos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
May 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, Joanne. We’re sorry to hear about the continued difficulty with your check engine and safety lights. We always want our customers to feel safe on the road and hope to restore your confidence in your vehicle. If you need further assistance, please contact our Service Manager, Catherine Schlueter, at catherine.schlueter@normreeves.com. Thank you for your patience.

May 05, 2025

I love my Honda! ! Norm Reeves has always taken car of my cars and they are so helpful. More

by sandyinhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Lainez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey Sandy! We love hearing how cared for you and your Honda feel—that’s exactly what we aim for. We want to make every experience feel like you’ve got a personal pit crew looking out for both you and your car. It’s truly our joy to care for our customers and their rides!

May 03, 2025

Efficient Clayton was efficient. He was able to completeg recall visit under the estimated time since I was waiting at the dealership More

by emily.ananthset
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We're glad Clayton was able to complete your recall service efficiently. For future appointments, consider using our online service scheduling for added convenience. We designed it to make the lives of customers like you easier!

May 03, 2025

This dealership takesvgoodvcare of customers giving good service. We bought oyr car here and been with them since then More

by Ardaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're grateful for your continued trust since purchasing your car with us. It's our pleasure to provide consistent and reliable service. Be sure to check our website for current service and parts specials to keep your vehicle in top shape.

May 03, 2025

Very good experience with Alex on Vehicle choice and explanation on the features and arriving at a quote. Overall the finance process was well explained to the granular level by Luis on each step of pr More

by Sam
Recommend Dealer
Yes
Employees Worked With
Luis Lainez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Santos Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, Sam. We're delighted that Alex and Luis provided a comprehensive and efficient experience during your vehicle purchase. Their attention to detail ensures our customers feel confident and informed. See you next time!

May 03, 2025

good Honda store and very good service provided I would like to recommend to my friends and relatives More

by chen2017ca
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

The fact that you'd recommend us to your loved ones is the highest compliment! That means we're doing something right. Thank you so much, and we look forward to serving you again.

May 02, 2025

Services were performed well and customer service was friendly and helpful. Highly recommend this dealership. More

by ryan@campand.co
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your recommendation! It's great to know our team delivered quality service and helpful customer care. Be sure to check out our latest vehicle specials online—you might find something exciting!

May 02, 2025

John was very polite and courteous. I wasn't feeling well and the car was serviced asap More

by Denisewestermeyer
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey Denise, thank you for taking the time to share your experience! John is committed to providing top-notch service, and your feedback reinforces the impact of his efforts. If someone you know could use his help, we'd be honored by your referral.

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