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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,504 Reviews
Call Service Center (800) 306-6472

1,504 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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January 17, 2024

Best service department that I have used. All the cars I have purchased from Norm Reeves have been serviced there and always have run perfect. More

by Faheywj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tech Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty and kind words! We're thrilled to be your go-to service department and are delighted to hear your cars have been running perfectly. We appreciate your trust in Norm Reeves, and we look forward to continuing to provide excellent service for years to come.

January 17, 2024

Excellent customer service, courteous, professional and the follow through is great. I can always count on getting the care I need More

by Heyamns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We appreciate your trust in our services and look forward to serving you again in the future.

January 17, 2024

Good consultation and no non sense suggestions. Polite and professional staff. Car wash is nice and spotless. More

by Plgbao
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience with our consultation, staff, and car wash. We appreciate your support and look forward to serving you again in the future.

January 17, 2024

Great service. Quick turnaround and very timely (time estimate for the work was spot on) and good value. More

by Tn4Ever21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that you appreciated our quick service, accurate time estimates, and value. We look forward to serving you again in the future.

January 17, 2024

Great service advisor and service department. But sales department are not friendly with their $6,000 price markups. I’ll shop elsewhere in the future but continue getting service done there. More

by Dhenryhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback and loyalty to our service department. We're committed to continuously improving, and we'll take your concerns into consideration. Thank you for choosing us for your service needs.

January 17, 2024

Great service and job well done. John was very helpful and very informative about services rendered. More

by Dtanimoto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with John and our services. We appreciate your trust in our dealership.

January 17, 2024

Friendly service. Great prices. Will definitely be coming back for service. Love Norm Reeves Huntington Beach! More

by Tinaramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our friendly service and great prices. Looking forward to serving you again at Norm Reeves Huntington Beach!

January 17, 2024

I always receive exemplary advice and service. The service department staff is outstanding and trustworthy. More

by Mpmichels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our service department. Your trust means a lot to us, and we look forward to serving you in the future.

January 17, 2024

I was sent home with a loose battery pole connection. Wrong battery was installed on my Acura MDX, the positive battery pole was not compatible with the clamp on the vehicle. The quality of fix after I b More

by Behroozafghani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivette Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're sorry to hear that your service experience did not meet our dealership's high standards. We understand your frustrations with this issue. If you would like to discuss this further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

January 17, 2024

Excellent dealership with professional service repair technician. Great recommendations for everyone to try it out! More

by Briandl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Murguia
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Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our dealership and service repair technician. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

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