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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,517 Reviews
Call Service Center (800) 306-6472

1,517 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 18, 2023

Been a customer for over 15 years. Benito Torres has been my service rep each time! He always provides exceptional service and gives honest advice. Appreciate him very much. More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty over the years! We're delighted to hear that Benito Torres has consistently provided you with exceptional service and honest advice. We truly value your continued trust in our dealership.

November 18, 2023

Professional courteous, provided excellent information, and above and beyond to make sure that my car and service was taken care of. I bring all my cars. Beto was excellent service provider, great attitude More

by Jlkomarnicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that you had a great experience with Beto. We truly appreciate your loyalty and look forward to serving you again in the future.

November 18, 2023

Clayton was helpful, responsive and friendly. The repair was costly but that was not his fault More

by Bernadettevargas_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We appreciate your understanding, and we're glad Clayton could assist you. Your satisfaction is important to us.

November 18, 2023

Efficient, excellent communication, attentive, clean, comfortable client waiting area, expensive, up selling was a concern, More

by cynthia10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2023

I always go to here to get my car serviced for their great service, would recommend to others! More

by Cuctran1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership for your car service needs! We appreciate your recommendation and look forward to serving you again in the future.

November 18, 2023

Great service ever time thanks for everything. Have a Merry Christmas and happy new year!!! More

by Robert@Anetsolution.Com
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. Wishing you a Merry Christmas and a Happy New Year too!

November 18, 2023

John was great. Made an unexpected adjustment to my bill because of the long wait. More

by Cfellows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you, John! We appreciate your patience and are always here to ensure a positive experience for our valued customers.

November 18, 2023

Norm Reeves HB is a great dealership. Their service department is even better. John Le made sure my 2023 Pilot was taken care of ! Even threw in a free wash !! More

by Thomas.Deanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that you had a great experience with our service department, and John Le. Enjoy your 2023 Pilot, and we hope to see you again soon!

November 18, 2023

I’ve used this dealership since 2007 and have always been satisfied with everything done to the various Honda’s I have had. Thank you More

by Ahjensen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Roisland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Olive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tech Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your continued trust in our dealership since 2007! We're delighted to have been part of your Honda ownership journey, and we look forward to serving you for many more years to come.

November 18, 2023

I appreciate HB NR Honda! Their service and sales team are fantastic! Kevin and the management run a legit sales- showroom and service department. Luv my Honda! My entire fa More

by Rae’
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Murguia
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Nov 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear you love your Honda and appreciate our service and sales team. Your continued support means a lot to us!

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