Norm Reeves Honda Superstore - Huntington - Service Center
Huntington Beach, CA
1,667 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center
Friendly and fast. Tony greeted me immediately and got my vehicle serviced and completed so I could continue my day. Clayton was also very friendly and helpful. Great s Tony greeted me immediately and got my vehicle serviced and completed so I could continue my day. Clayton was also very friendly and helpful. Great staff you guys have! More
Viviana was great. She is always friendly and takes care of my car. I have been going there for 10 years. I love all employees there. I can count on their services. Th She is always friendly and takes care of my car. I have been going there for 10 years. I love all employees there. I can count on their services. Their lounge is great, relaxing while you wait. Love that Honda. More
John Le was very professional and helpful with my experience when I had my car serviced. John was very helpful and friendly. It was a pleasure having my service down with him. experience when I had my car serviced. John was very helpful and friendly. It was a pleasure having my service down with him. More
Good service; knowledgeable staff Work done on time; nice waiting room; everyone was friendly; easy location for me to get to. waiting room; everyone was friendly; easy location for me to get to. More
Great customer service, I arrived at my appt time, John came out, greeted me and started the check in process. My car was ready when promised and I was updated on my vehicle status while I was waiting. Gre came out, greeted me and started the check in process. My car was ready when promised and I was updated on my vehicle status while I was waiting. Great job. More
Through email Jason set up an appointment for me to have my sun visor replaced under my warranty. When I showed up for my scheduled appointment Viviana told me I was already past the warranty. When I explai my sun visor replaced under my warranty. When I showed up for my scheduled appointment Viviana told me I was already past the warranty. When I explained that my purchase was relatively recent she said that they wouldn't be able to do anything because the part needed to be ordered. I told her the part was already ordered and had already arrived. She left for several mins to check on that. When she finally returned she said that I came late. I asked her what she meant. She told me that she only had technicians until 4pm but Jason scheduled my appointment for 4:15 so that was confusing. Overall I was made to feel like I was totally inconveniencing her and the dealership. It was a little frustrating as I had rushed there straight from work to make the scheduled appointment only for her to treat me like I showed up at closing unannounced. Once the service was complete she was pleasant. She even smiled as I was leaving. Both the younger gentlemen who greeted me as I pulled up to be serviced were nice and friendly. More
Great customer service the repair resolved my issue. Explained the repair thoroughly. Very happy with my experience Explained the repair thoroughly. Very happy with my experience More
Very friendly, fast, efficient and affordable. Excellent. Will definitely come back soon! Highly recommend Tony Lagos and all the staff that was extremely helpful. Excellent. Will definitely come back soon! Highly recommend Tony Lagos and all the staff that was extremely helpful. More