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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,667 Reviews

1,667 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 14, 2023

Friendly and fast. Tony greeted me immediately and got my vehicle serviced and completed so I could continue my day. Clayton was also very friendly and helpful. Great s More

by Lpferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for taking the time to share your positive experience with Tony and Clayton. We're thrilled to hear that our team provided friendly and efficient service. We appreciate your support and look forward to serving you again in the future.

December 14, 2023

Viviana was great. She is always friendly and takes care of my car. I have been going there for 10 years. I love all employees there. I can count on their services. Th More

by Santabarbara101
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Dear valued customer, thank you for your loyalty and positive feedback! We're delighted to hear about your positive experiences with Viviana and our team over the past 10 years. We appreciate your trust and look forward to serving you for many more years to come.

December 14, 2023

John Le was very professional and helpful with my experience when I had my car serviced. John was very helpful and friendly. It was a pleasure having my service down with him. More

by Pbarbaria99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience. We're pleased to hear that our team provided professional and helpful service. Your satisfaction is our priority, and we appreciate the opportunity to serve you. If there's anything more we can do, please don't hesitate to reach out.

December 14, 2023

Good service; knowledgeable staff Work done on time; nice waiting room; everyone was friendly; easy location for me to get to. More

by Dmarkley2
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Dec 15, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our knowledgeable staff, efficient service, and welcoming atmosphere made your visit enjoyable. We appreciate your feedback and look forward to serving you again in the future.

December 14, 2023

Great customer service, I arrived at my appt time, John came out, greeted me and started the check in process. My car was ready when promised and I was updated on my vehicle status while I was waiting. Gre More

by Tlooney800
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Dec 15, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that John provided excellent service, and we appreciate your feedback. If you ever need assistance in the future, feel free to reach out. Safe travels!

December 14, 2023

Through email Jason set up an appointment for me to have my sun visor replaced under my warranty. When I showed up for my scheduled appointment Viviana told me I was already past the warranty. When I explai More

by Pauldontfall01
Recommend Dealer
No
Employees Worked With
Viviana Saenz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Dec 16, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Paul, we're sorry to hear about your recent experience with our service department. We assure you that customer satisfaction is our top priority and we never want our customers to feel the way you have described. We value your business and time and we appreciate you taking the time to share this experience so that we can use it to improve moving forward. If you have any further feedback please reach out to me at 714-861-4200. Thank you. -Paul Conant

December 14, 2023

Great customer service the repair resolved my issue. Explained the repair thoroughly. Very happy with my experience More

by Eleuteriogon
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Dec 15, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our repair service! We're delighted to hear that our team provided great customer service and thoroughly explained the repair. We appreciate your trust in us and look forward to serving you again in the future.

December 13, 2023

John was very professional, courteous, informative and has customer satisfaction. Enjoyed the waiting room, very comfortable. More

by Mvnahin
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Dec 15, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Dear John, thank you for your kind words and positive feedback about our professional service and comfortable waiting room. We truly value your satisfaction and appreciate your support. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels!

December 13, 2023

Very friendly, fast, efficient and affordable. Excellent. Will definitely come back soon! Highly recommend Tony Lagos and all the staff that was extremely helpful. More

by Eflorescarrillo1
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
Dec 13, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're delighted to hear about your positive experience with Tony Lagos and our team. We look forward to welcoming you back soon!

December 13, 2023

The check up was done in a timely manner. No complaints Not at this time. More

by Keller483
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 13, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're delighted to hear that your check-up was completed promptly and to your satisfaction. If you ever have any concerns or questions in the future, feel free to reach out. Safe travels!

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