Back

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,659 Reviews

1,659 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
November 29, 2023

Went very smoothly. Battery was dying and needed new one. Went in at about 2:30pm on a Saturday without appointment. I was prepared to wait until Monday to get back but More

by marredondo5
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Nov 29, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for sharing your experience with us! We're glad to hear our service team took care of you and your car for a 5-star experience.

November 29, 2023

It was great overall but I don't know why you guys have appointments after 5 online. Because of this I was able to complete the whole 3 things I needed and only one thing was done. More

by Raulvazquez1400
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Dec 02, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Raul, we're sorry for the inconvenience you experienced, we understand that your time is valuable and apologize for any inconvenience caused. We will review our online appointment schedule to make sure it’s accurate. Thank you. -Paul Conant

November 29, 2023

Amazing first time experience at a dealership. Tony was very understanding and answered all my questions. Offered me a shuttle back home and called and texted me to keep me updated. More

by christina.vnguyen
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
Dec 01, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership! We're thrilled to hear that Tony provided you with an exceptional experience. Your satisfaction is our priority, and we look forward to serving you again in the future.

November 28, 2023

The service advisor Alex was very helpful in determining what service was needed after 14 months since my last visit. He communicated additional needs and was direct in his recommendations. The service was More

by Hankcochrane
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Nov 29, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for sharing your feedback with us! We're happy to hear that Alex and the rest of the team were such a big help. Let us know if there is anything else you need!

November 27, 2023

Clayton was extremely friendly end helpful. He communicated and everything went very smoothly. I would request to work with him again. More

by Tawneystars
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Nov 27, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for sharing your review with us! We're glad to hear that Clayton helped make your visit a 5-star experience.

November 27, 2023

Benito is always amazing. Was in and out in an hour. I had a good experience and was treated well. More

by Broll11Bb
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Nov 27, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the 5-star review! We're glad to hear that Benito made your visit with us better. Let us know if there is anything else we can do for you!

November 26, 2023

Told it would take 1 hour, took over 2 hours. Wasn't really kept in the loop at all. More

by Tatianatorassa
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Nov 28, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback. We know your time and being kept updated are very important. If you would like to discuss this further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

November 26, 2023

Great. They should me everything. And took great care of my vehicle! Amazing, Helpful, and fast! More

by ledavid322
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Nov 27, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your review with us! We're glad that it was a 5-star experience.

November 26, 2023

I really enjoy the customer service at norm Reeves Honda of Huntington Beach. Thank You More

by Ybgoood40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We're grateful for your 5-star review. Let us know what else we can do for you!

November 26, 2023

John Le is professional. .tells the truth about pricing. I drive all the way from Los Angeles Jefferson Park to Huntington Beach More

by Euginamobile
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Nov 27, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the five-star review! We appreciate your feedback. Let us know what else we can do to help!

...
153
...