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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,540 Reviews

1,540 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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May 13, 2025

The entire process was made tolerable by Edward. He is a real gem. he made me feel as if I was the only customer and he had nothing better to do than to serve my needs. More

by Robin45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Edward is the greatest when it comes to customer care, and as far as he's concerned, when he's working with you, you are the priority!! Glad you had such a great experience!

May 13, 2025

Ivette is very professional and gets the job done in a timely manner, always receiving excellent customer service at Norm Reeves Honda HB! More

by tedcruchley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Cheers to that, Ted! Safe travels out there!

May 12, 2025

Provides competent service. Convenient hours. pad pad pad pad pad pad pad pad pad pad More

by grayboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're glad your recent experience with us was convenient and met your needs. Thanks for rating us, and let us know if there's anything else we can do for you.

May 11, 2025

Benito made sure everything went smoothly. He's been my service advisor many times over the years and is always fantastic. More

by davebrown
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
May 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito delivers smiling service that keeps customers coming back! He's awesome, and we're so glad he's earned your trust! Thank you for trusting us to keep your vehicle safe and functional.

May 09, 2025

Viviana was great and was very helpful! I appreciated her kindness and willingness to answer all of my questions. I had a great experience overall. More

by denissemerlan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Helpful should be Viviana's middle name! Thank you for shouting out her kindness and professionalism. We're grateful to have amazing customers like you and hope to assist you many more times.

May 09, 2025

Easy and very helpful with the service and what was performed on my car And explaining what things meant in my car More

by Brandoncargile
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Obando
May 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

This is great to hear, Brandon! We're thrilled your recent experience went so well. It's our goal to keep you in the loop and deliver 5-star experiences, so it sounds like we succeeded!

May 08, 2025

I found out Tony Lagos and Norm Reeves Honda service nice and professional Thank you so much More

by kamaljahed
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
May 08, 2025 -

Norm Reeves Honda Superstore - Huntington responded

This is great to hear! Tony is a shining star on our team, and we're glad to see this 5-star review for him. Thank you for choosing Norm Reeves Honda Huntington Beach, and we hope to deliver another wonderful experience the next time you visit!

May 08, 2025

Very good customer. Severe, very nice attitude.Clean restroom and hot chocolate since I buy my car I do all service there More

by Jose Aviles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey there, Jose. We're glad that your recent visit earned the 5-star seal of approval! Thanks also for noticing our clean facilities and available beverages - these little touches are our way of showing how much we care.

May 08, 2025

Viviana's customer service is awesome. This is my favorite Honda location I will be coming back. More

by Davine_R
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
May 09, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Viviana will be so grateful for the support! Thank you for recommending her and us. We'd love to help you again next time, and if you know anybody else who might enjoy working with Viviana, please mention her.

May 06, 2025

As always pleasantly greeted me Explained the service and recommended any other service suggestions thanks More

by Jakanegae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

You're very welcome! Benito is such a welcoming presence, and we're happy you felt that. Next time you're in need, please check out our service specials for the latest offers.