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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,570 Reviews
Call Service Center (800) 306-6472

1,570 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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June 03, 2025

Because of Benito’s excellent customer service and genuine recommendations for service and sales, we have been loyal Norm Reeves customers for almost 20 years. Thank you for maintaining great customer More

by Johnandtia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We know that the traditional 20th anniversary gift is fine china, but we think we like a 5-star review even better! What can we say, John and Tia? These years have meant so much to us! Thank you from the bottom of our hearts, and here's to many more!

June 03, 2025

This service department is consistently fast without sacrificing detail. They listen to your concerns and address them directly all while keeping you updated throughout the process. It’s the only place More

by joshua.schlueter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey there, Joshua! What a joy it is to have you as a loyal customer. We appreciate you acknowledging our team's expertise and attentiveness, and we're glad your experiences have consistently lived up to our standards. See you next time!

June 02, 2025

Kevin worked diligently to get us the greatest value out of our warranty on the tires and body. More

by tmcampbell6910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey, we're happy to hear this about Kevin! He's an all-star, what can we say? We're thrilled you got the greatest value out of your warranty and are eager to welcome you back for another amazing, budget-friendly service. Thanks!

June 02, 2025

The different positions of service are very professional and efficient. I am confident with service at Norm Reeves HB. More

by Patricia.Nmi.Ochoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Tony and Edward will be thrilled to hear you felt confident in our service team’s professionalism and efficiency. We work hard to make every visit feel seamless, and your trust means everything. Looking forward to keeping your Honda in top shape!

June 01, 2025

Edward took care of my car and gave great recommendations to keep it working effectively and my he also provided my needs transportation. Great service! More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Joanne, so glad Edward could help keep your car running smoothly and even sort out your transportation needs. He always wants to make sure you leave confident and prepared, so your praise means a lot. Thanks for trusting us with your vehicle!

May 31, 2025

Tony Lagos is the best service advisor. I've been going to him for years. I trust him 100% when it comes to my car. More

by Vivien.Hyman
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
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Jun 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Vivien, knowing you’ve counted on Tony for years is the highest compliment—he really values earning that trust every visit. We’ll be sure to let him know how much you appreciate his expertise. Thank you for sticking with us and for sharing your loyalty!

May 31, 2025

Beneito was a big help. We had our car in for regular maintenance and a recall and a few things were missed on the recall and we had to come back in the following week which More

by Cknight060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for your patience when you had to come back in for the recall work. Benito’s on it—he aims to make sure nothing slips through the cracks. We appreciate you giving us another shot and are glad we got it sorted!

May 30, 2025

Friendly staff who care about your time. I can’t name one time where I felt unwelcomed More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Rod, it’s great to know our staff’s friendliness and respect for your time leave a lasting impression. Making you feel welcome is exactly what we aim for every day, and we’re grateful that you consistently feel that way. Thank you for your continued support!

May 30, 2025

Great and fast service! Everyone was very friendly! Definitely will go back for any services I need More

by kathydimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the shout-out, Kathy. Fast, friendly service is precisely what we strive for. Our entire crew is thrilled to know we hit the mark, and we look forward to taking care of your future service needs. See you next time!

May 29, 2025

Good customer service and friendly to explain the needs of car maintenance. No pressure for customer. More

by HTRHOANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello! We appreciate you highlighting our customer-first, attentive approach to car maintenance. It’s important to us that every customer feels informed and comfortable, and your feedback means the world. The next time you need us, you're welcome to use our online service scheduler.

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