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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,675 Reviews

1,675 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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August 06, 2025

Norm Reeves is A1. This has been my go to place for 15 years. They care about the customers exemplified by Benito. He explains things well and always has the customers More

by GKIMURA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're honored to be your go-to place! Repeat customers like you are near and dear to our hearts, and we appreciate your continued faith in us. On behalf of Benito and all our team, thanks for being part of the Norm Reeves Honda Huntington family!

August 05, 2025

Needed an oil change & came here. Great service and communication! Highly recommend the Tony Lagos & this location. More

by Madelinehopeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey Madeline, Tony Lagos is doing a victory lap for that oil-change love! We’re delighted our updates hit the spot. Thanks a bunch for recommending us, and see you next time!

August 05, 2025

Viviana, really worked hard to make sure everything was done-to my schedule. Offered different opportunities to make it easier. Explained things clearly. Was much appreciated! More

by Callnomie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're so pleased to hear this feedback! Viviana’s doing a happy dance knowing she nailed your schedule and kept things crystal clear. We’re always here to offer more options and spread the good vibes!

August 05, 2025

Great service Benito goes out of his way to help with any questions or issues and the service by the shop is great More

by Maciasal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito’s thrilled you felt his extra mile of care, and our shop crew sends a proud fist bump. Thanks for the love, and we’ll keep the great service coming!

August 05, 2025

I have been going here since last 5 years. I am very satisfied with the service. More

by Upadhyayasneha0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Five years and counting? Thanks for the loyalty! Benito, Ivette, and the whole squad are honored to keep your ride happy. We look forward to continuing to deliver the type of service that keeps you coming back.

August 05, 2025

Clayton was awesome. Good communications. Worked thru work list and good input from mechanics as well More

by wokowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey there! Clayton’s pumped that his updates and our mechanics’ insights hit the spot. We loved having you and can’t wait to team up again on your next visit!

August 02, 2025

John Le is the best service rep I’ve ever had at Honda. Someone needs to let him know he is awesome! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey Steve! John Le is indeed a rockstar service rep, and your praise means a lot. We’ll be sure to pass along the high fives! 🙌

August 02, 2025

He was fast and efficient communicating my needs on my car. And gave me informed choice and advice. More

by Anab0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for noticing our fast, efficient communication! We’re glad we could offer informed choices. Come back anytime for more top-notch service.

Aug 04, 2025 -

Anab0531 responded

I’d also like to recognize Hunter Hall, one of the managers. He had helped us after hours with getting our tow truck drop off my car at the service center. He willingly opened the drive way for our tow truck to get through. He even helped with filling out a the service form and showed us where it was located and how it worked. Furthermore, he got the machine to jump my car a bit in order to open my trunk with my groceries in it!…and closed the windows so it’s not left with them down overnight to protect my car! Hunter went above and beyond the call of duty! We appreciate it so much!!!! Especially when we had a long stressful day. This is one of the reasons I will remain loyal to Honda of Huntington Beach! Amazing customer service!!!

August 01, 2025

Great service, friendly staff. Highly recommended. Thanks to service department for providing me with the information I needed. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hector, thank you! We aim for excellent service and friendly faces, so we’re thrilled you received exactly that. We appreciate your recommendation!

August 01, 2025

The work was completed quickly and I was kept informed minimizing time without my car. More

by Guzman109
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Aug 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi Guzman! We’re so glad we could get you back on the road quickly and keep you in the loop every step of the way. Thanks for trusting us with your car. Please see us anytime!