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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,564 Reviews
Call Service Center (800) 306-6472

1,564 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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February 08, 2025

My service advisor, John Le, was very helpful and my car was serviced very quickly. I was very happy with the experience More

by Nickbogroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're here to make customers like you happy, Nick! We're excited that John could be there to make sure that your Honda was in good shape again. Thanks for putting your trust in our team, and we encourage you to look at our service specials before coming in next time!

February 07, 2025

Great customer service. However, I was told the recall would take 1/2 day. It actually took a full day and I had to call to get any updates. More

by Jane.Lemonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate the feedback, Jane, on your recall repair. We will address the delays and communication with our service team to serve you better. Thank you for telling us, and we hope to provide you with a five-star experience in the future!

February 06, 2025

They were great and very kind and didn’t push other services. I would recommend Tony ! More

by Scrandell09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We want you to feel relaxed during your service visit! We have Tony to thank for that. Thanks for stopping by, and please let us know what else we can do for you.

February 06, 2025

This location is very accommodating to it's customers. They do great work and the staff is friendly. It is my preferred mechanic. More

by Veronicap_2673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty, Veronica, and welcome you to return! Our goal is to make customers feel comfortable and to trust in the work that we perform. Thanks for telling us, and we're here for you when you need us!

February 06, 2025

Always have a great experience working with John Le when I bring my car in the be serviced. More

by Mel.Zabala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your loyalty means a lot to us, and it will mean something to John, Mel! When you're ready for your next service visit, review our service specials to make the next visit even better. Thank you!

February 05, 2025

Had some warranty work done. Clayton was great in helping me. He is courteous, friendly and professional. Thanks More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Clayton does a great job in serving customers like you, Dave! He's frequently shouted out for excellent service. Thanks for letting us know, and we look forward to working with you again!

February 05, 2025

Yvette explained the work to be done and answered my questions clearly. She also informed me of the optional ride home for the recall service I needed to schedule. More

by Nexley949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're happy that Ivette could inform you about your Honda's service and gave you the option for the complimentary transportation! Thanks for bringing your car in for the recall repair, and we hope to serve you in the future! Remember that we also have Express Service if you need a quick maintenance fix. Thank you!

February 04, 2025

Very good service thank you very much, I appreciate the quick work & service that you provided More

by Sairaziaqazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone I worked with was great, Christian Valencia
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Feb 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Quick work is what we strive to provide! We're glad that we could deliver that type of service to you. Thanks so much, and see you next time!

February 04, 2025

Tony has been my advisor for many years. .. He is AMAZING. Always helps me and is great More

by Chrisihb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty, Chris! Tony will be thrilled to read your review and will be happy to work on your Honda once again. Thanks so much, and feel free to request him for your next service visit!

February 03, 2025

Great experience I wish they would use my $25 coupon that day I asked, but Tony said he didn’t need it More

by mkelly3131@gmail..com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Knight
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Tang
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Feb 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you had a good service visit for your Honda! Even though you couldn't use the coupon for this visit, we strongly encourage you to check out our service specials before you return. Thanks for your business, and we hope to see you at your next appointment!

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