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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,607 Reviews
Call Service Center (800) 306-6472

1,607 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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January 30, 2025

One of the few places which I can still receive great customer service, employees are always honest and sincere. More

by Aurelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're flattered to read your review about your Honda service visit, Aurelia! We appreciate you sticking with us, and hope that we can continue to partner with you for service for many more years to come. Thank you, and remember to check out our service specials!

January 30, 2025

Service is always top level. Ivette was very helpful and I will be returning for my next scheduled service. More

by Globrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty in continuing to count on our service team! It confirms that we're doing things right. Thanks so much, and please let us know when you're ready for service once again!

January 26, 2025

Service is thorough and efficient, and staff are friendly, but prices are a bit too high. More

by Blfkaneko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback on the prices for services and your experience at our dealership! This can help us to improve our services and know what we're doing right and what we could be doing better. Remember that we always feature service specials that can reduce the cost of your visit. Thanks for letting us know, and we look forward to seeing you again!

January 26, 2025

I feel like you are trying to rip me off. You’re a Honda dealership but you can’t change a light. I won’t be doing business with you anymore. More

by benny707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivette Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello Benny, To resolve any outstanding issues with your car’s lights, we would like to learn more. Please contact Catherine Schlueter in our Service department at catherine.schlueter@normreeves.com or (714) 842-5431. Thank you.

January 26, 2025

Great customer service. Everyone was helpful and great with car service. It was helpful I can pay online and get update with any immediate issues with my car. More

by aidanarguelles215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Valencia
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Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Online is the way to go, whether you're paying for service or scheduling an appointment, Aidan! We're glad that you took advantage of our virtual services and received regular updates. Thanks for choosing us, and we look forward to seeing you again!

January 26, 2025

Super awesome attention Good customer service everyone in the dealership Good warm welcome appreciated business 👋😜 More

by miguel.muxi56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Tang
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Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

What a wonderful review, Miguel! We feel so good hearing that we're providing the service that you've come to expect and enjoy. Thanks so much, and we're here for you whenever you need us!

January 26, 2025

Always have a great experience getting my vehicle serviced at Norm Reeves. Benito was extremely kind and informative. More

by Laura.Wikenheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're thrilled that you returned for Honda service, Laura! Benito does an excellent job, and we regularly receive praise for his work. Thanks so much, and we hope to see you for many more years to come! Feel free to schedule your next appointment online.

January 25, 2025

I have had nothing but an amazing experience every time that I’ve been there. Whether it’s buying a car or getting my car serviced the staff here is amazing and i cannot recommend them enough! More

by Kvnrgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

What a sweet review! We're so flattered that every experience you've had with our dealership has been so exceptional. Thanks so much for recommending us, and we're always happy to serve our customers!

January 25, 2025

Very friendly and helpful. Staff is always friendly. Service was completed in time frame given. More

by Kellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Valencia
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Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're happy that you stopped by for service, Kellie! Thank you for trusting us with your Honda, and it sounds like you had a very satisfying visit. If you need anything else, please let us know.

January 25, 2025

I have purchased 3 cars from them, they used to be good but I will never purchase another car from the..they are horrible. More

by dentalhand
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lagos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello, Since we value you as a customer, we’d like to find out more about your dissatisfaction with the car you recently purchased. It’s important for us so that we can improve our services and please loyal customers like you. Please contact our General Sales Manager, Connie Perea at connie.borja@normreeves.com. Thank you.

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