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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,565 Reviews
Call Service Center (800) 306-6472

1,565 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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January 10, 2025

The service was fast and the person who helped me was outstanding. Very friendly and helpful. They texted me and kept me informed of the time. More

by Johnsanchez270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you had a satisfying service visit for your Honda, John! Sounds like it was efficient, and you felt well-informed. If you can think of anything else we can do to provide you with a five-star experience, we'd love to find out. Thank you, and we look forward to your return!

January 10, 2025

*CRAZY* expensive price quoted for a catalytic converter replacement, with no firm estimate of when the necessary parts—also *CRAZY* expensive—would arrive; got it done instead at a small, family owned muff More

by Brian
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your feedback is valuable to us, Brian. We exclusively use OEM parts for repairs and rely on Honda-certified technicians to perform replacements and repairs. However, we will use this feedback to improve our services where necessary. If you choose to return for service, we hope to provide you with a five-star experience. Thank you.

January 10, 2025

Norm reeves Honda in Huntington Beach is a family friendly dealer that makes you feel like home. More

by Love my Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Welcome to our home sweet home! We're filled with pride that you've felt at home at our dealership. We want you to feel good about leaving your Honda in our hands. Thanks so much, and we look forward to serving you again!

January 10, 2025

Clayton was great, and answered all of my questions and then some . Got the job done at the time he said he would . More

by Wthutch
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Clayton does an excellent job in fielding questions and providing efficient service! We're thrilled that's the kind of service that you received from him. Thanks so much, and feel free to schedule your next appointment online. You can even request Clayton!

January 10, 2025

I ordered an Oil change, tire rotation, Engine filter replaced and brakes tested all checked out okay in 90 minutes. More

by LEN CISEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Sounds like a satisfying service appointment for an oil change, tire rotation, and engine filter replacement, Len! We're relieved to hear that your brakes passed the test. Remember to give us a ring if you experience any brake issues such as squeaking or grinding. Thanks so much!

January 10, 2025

Very good dealership. They have a nice waiting room and get work done fast and correctly. Patti K More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We pride ourselves on getting service completed with efficiency and skill, Patti! We're so happy that's the type of service that was delivered to you. If you're in a rush, take advantage of our Express Service program. Thanks for the compliments, and we hope to see you at a future appointment!

January 10, 2025

I have always had a great experience with Norm Reeves Honda at Huntington Beach. Especially with Clayton. He has been a real pleasure to work with every single time. He is very professional, knowledgeabl More

by Arin.Official
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Clayton is a valuable member of our service team, and we're thrilled that you noticed! Thank you for taking the time to praise him and your experience at your Honda service visit. We hope to see you at your next service appointment! Feel free to request Clayton again!

January 09, 2025

I was greeted right away, the minute I drove up. Super efficient! Shuttled home and was given quotes as promised. More

by Donnamarieb08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Sounds like a satisfying service visit for your Honda, Donna! We appreciate you letting us know. It's wonderful that you could take advantage of the shuttle service. If you're looking for a quick visit for routine maintenance, be sure to consider using Express Service. Thank you!

January 09, 2025

Service is top notch and very quick and efficient. Service goes over everything with me in detail. More

by Lfegley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That's the way we roll! We like to keep customers in the loop when it comes to servicing their vehicles. Thanks for letting us know, and make sure that you look at our service specials to add even more value to your visit!

January 09, 2025

Benito took care of my service maintenance needs for my Honda. The work was done proficiently and I was pleased with the work. Thank you More

by Ahjensen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're happy to hear that you had a great service visit for your Honda! Benito does an excellent job and receives a lot of praise. Since we value customer feedback, please let us know what we can do to provide you with a five-star experience next time. Thank you!

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