Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,719 Reviews
Call Service Center (800) 306-6472

1,719 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
September 02, 2025

Clayton kept me up to date on my vehicle and sent paperwork for issues ground during inspection. I love that Honda sends paperwork and pictures via text so it can be reviewed quickly. Makes is easy More

by Mrsquinlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We love hearing that the texts and pictures helped you breeze through the final steps from wherever you were. Clayton thrives on clear visuals and quick responses, so your note will make his day. Thanks for sharing how the process saved you time.

August 31, 2025

Norm Reeves Honda Huntington Beach is a quality, customer service, service operation to be commended. Decades long satisfied, happy client. Benito Torres is a wonderful, knowledgeable, helpful man. Thank you More

by Lyriccd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Decades-long clients like you make our team proud, and Benito especially will be touched by your words. Thanks for calling him out for being so helpful and knowledgeable. We look forward to your next visit.

August 30, 2025

Wounderful Every visit with John Lee has been a total success! HB Honda Dealer ship is the best! More

by Geneseenixon
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Report | Print
Sep 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

John’s steady help creates visits that feel effortless, and we love to hear that’s been your experience. Thanks for the kind words about our dealership. We appreciate you.

August 28, 2025

Excellent service been coming to Norman Reeves for 33 years. My son also uses your service. More

by Thequiltinggrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thirty-three years? Wow, that’s a legacy sewn with care! Thank you for bringing your family to us. Knowing your son comes here too warms our hearts like a cozy quilt. We promise to keep each service stitched with the same love and skill.

August 27, 2025

Benito is the best. Very efficient and attentive and made sure that the wait is comfortable. More

by sofiaarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grady Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reymond Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito played host-with-the-most: attentive, efficient, and tuned into how to keep you comfortable. Those little touches add up and make a big difference in the overall experience. Thank you so much for shouting him out, and feel free to visit us again anytime.

August 27, 2025

Need to check on my battery for my Honda 2021, Benito came through as always providing excellent service. More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres (mechanic)
Report | Print
Aug 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, thanks for letting us know how your battery service went! Sounds like Benito brought the calm, efficient touch you want when a battery question pops up. If you want him to take another look down the road, he’ll be glad to help.

August 27, 2025

Viviana provides the best customer services. She is very knowledgeable, professional and patient to explain and to answer our questions. Thank you very much for your hard work. More

by hoaxuando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Viviana is basically a walking encyclopedia of customer care: pages of knowledge, edited for patience and delivered with polish. Thank you so much for recommending her, and feel free to mention her to friends. Viviana will give them the same top-level care.

August 26, 2025

Very punctual service. I left happy, although I would have liked a wash. Thank you. More

by djf7366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Prompt pick-up and drop-off? Nailed it. Missing the wash is a tiny plot twist we’ll try to fix next time. Thank you for the honest feedback, and we appreciate your time.

August 26, 2025

The service advisor was very helpful and knowledgeable. He did a great job for us. More

by Mdoyle100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Tony opened the toolbox of expertise and pulled out exactly what your car required. Thanks so much for sharing! Feel free to check out our service specials next time.

August 26, 2025

Norm Reeves auto dealer and service is highly efficient. Customer service is stellar especially with employees such as Benito. His service exemplifies how customers should be treated and gives Norm Reeves H More

by Syltatarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito rolled out the customer-care red carpet and treated you like VIP service royalty. That kind of treatment turns a regular visit into a five-star moment. Pop back anytime, and Benito will be ready for the next performance.

1
2
3
4
...
172