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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,561 Reviews
Call Service Center (800) 306-6472

1,561 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 13, 2024

The service department is very good for taking care of the customers and providing a a excellent service. Thank you More

by Shawndiep
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We strive to provide excellent service, Shawn, and are delighted that that was your experience with Benito! Thanks for letting us know, and we hope to see you at your next appointment!

November 12, 2024

Exelente customer service Viviana Sanz is the greatest very friendly and punctual and what my car necessities.... One of the best service that I experienced everyone it's cordial and friendly...and I lov More

by Nmuros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

The chocolate is quite the draw, and we're glad that your service appointment for your Honda was also a highlight! Thanks for the compliments for Viviana, and we hope to see you at a future appointment.

November 12, 2024

Very good I vill come next time and refer to my friend. Tonny is a very nice guy More

by duongdang010370
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that Tony gave your Honda the service it needed and was pleasant to work with! Thanks for recommending us to your friends, and we look forward to your return.

November 12, 2024

Everyone was extremely helpful, Ivette specially made sure everything was taken care of correctly and I would return again for service. More

by Jessica K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're pleased that Ivette made sure that your service visit for your Honda went so well, Jessica! This is our primary goal, and we're happy when we reach that goal. When you're ready for your next appointment, feel free to schedule it online. Thank you!

November 11, 2024

Very helpful in all aspects of service needed. Would recommend Norm Reeves to others for service. More

by Reid4
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's great to hear, Reid! We're happy that you've had such good experiences with our service department, and we hope that you will visit us at a later date. Thank you!

November 11, 2024

Clean facility and many comfortable places for customers to sit while waiting. Professional and friendly ambiance. Service delivery on time. More

by knga999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's great to hear! We're glad that our facility was up to the standards you were expecting. Thank you, and we can't wait to help you again!

November 11, 2024

The person who helped me was thoughtful and very helpful. He deserves a raise. Thanks More

by Skywalker1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We will take your suggestions into consideration! Thanks for the praise for our service technician, and we look forward to serving you again.

November 09, 2024

Excellent customer service. Friendly staff. Proactive communication. Easily the best Honda dealership and service center in OC More

by Lcamargo_2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're flattered by your compliments! Thanks for the shoutout, and we hope to be able to help you out again. Give us a call!

November 08, 2024

Great service, Benito is so nice, thank you for your help, I like to go there. More

by Torresmilly19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We love to see you come in for service for your Honda! Thanks for the glowing review and positive feedback for Benito. See you next time!

November 08, 2024

It would be nice if customer who has appointment takes precedence over walk ins as some service takes longer than others. More

by Jmaehara89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback on your service visit! We will look into this practice so that we provide more satisfaction to customers like you. Thanks so much, and we hope that the next time you stop by that you will have a five-star experience!

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