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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,504 Reviews

1,504 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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April 04, 2025

Clayton was very helpful and informative. The reason I brought my vehicle in for service was because of a radiator issue that was fortunately covered by an extended warranty. Clayton kept m More

by Jasondlnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, thank you for sharing your positive experience with Clayton. We’re glad that our communication kept you informed throughout your radiator service. Knowing that extended warranties provide peace of mind makes our work even more rewarding. Let us know if you need anything else!

April 04, 2025

Edward was extremely helpful, professional and kind. The service was completed quickly and professionally. Overall wonderful experience! More

by mrsdanisams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi there! We're thrilled to hear that Edward made your experience both quick and professional. It’s our goal to keep things efficient for you—just like our Express Service, which is all about getting you back on the road fast. Thanks for choosing Norm Reeves Honda Superstore Huntington!

April 03, 2025

Reach out to honda Reeves Huntington Beach ask them, they have more information about my experience with their poor care of their clients and lack of communication. More

by christian9886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Einck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're sorry to hear that your recent experience didn't meet your expectations. We want all our customers to enjoy their visit, and we'd like to learn more about what transpired, so we can better assist you. Please reach out to Connie Perea at connie.borja@normreeves.com at your earliest convenience. Thank you.

April 01, 2025

Excellent service as usual from your dealership. I’m glad the recall for the fuel pump has been completed. More

by Jeff Havelaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're happy that everything worked out, Jeff! Thank you. It's always a pleasure to be your trusted Honda dealer. We look forward to helping you out the next time you need us. Remember, you can request an appointment with us online whenever you like.

March 30, 2025

Super customer service oriented. Tony is very personable! Waiting area is comfortable and coffee machine is great. More

by jeanneanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Tony’s friendly approach and our cozy waiting area (coffee included!) sound like the perfect combination for a great visit. We appreciate your kind words and are delighted you felt well cared for during your time with us. Your feedback keeps us motivated to maintain our high standards every day.

March 29, 2025

Edward obando go above and beyond my expectations from servicing my car. He took care of my request to thoroughly check my car More

by Mervin423
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Obando
Mar 31, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Edward’s dedication clearly left a strong impression, and we couldn’t be happier to hear your car received such thorough care. Your satisfaction is our top priority, and it’s wonderful to know that our service went above and beyond your expectations. We look forward to assisting you again soon!

March 29, 2025

Bonito is knowable, friendly, and professional. The dealership completes the fixes of the car problems quicker then expected. More

by designsbykat36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Honda Superstore - Huntington responded

It’s fantastic to hear that Bonito impressed you with his knowledge and quick fixes—exceeding your expectations is exactly what we aim for! We appreciate you highlighting our efficiency and friendly service here at Norm Reeves Honda Huntington Beach. Thanks for letting us know that our efforts made a difference.

March 28, 2025

Ivette was patient and helpful--she made certain I had my questions answered. It was a pleasant phone call. More

by mary4health
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your kind words about Ivette truly warm our hearts—ensuring all your questions were answered is exactly what we strive for. We’re so glad your phone call was pleasant and efficient. Thanks for your feedback, and remember, we’re here anytime you need a helping hand.

March 28, 2025

Benito provided excelent service from the time I showed up to the dealership for service, then follow up with me multiple times via call and then was nice enough to get me an Uber to pick up my car. Sign p More

by Srtloza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your detailed feedback, and it’s fantastic to hear that Benito’s efficient service and thoughtful extras (like arranging an Uber) made your visit remarkably smooth. Respecting your time while delivering excellent care is what we’re all about. Thanks for your continued trust in us—your loyalty means the world!

March 27, 2025

Great service! He made it easy to understand what was taking place on my car, and how long it would take. He even offered to have me picked up when my car was done. More

by maddieseitz25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, Maddie. We're delighted to hear that our team made the service process straightforward for you. It was a pleasure to assist you, and please check out our Express Service for a quick oil change or tire rotation in the future.

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