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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.6
4,488 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,488 reviews

May 14, 2024

Michael Wright was awesome and provided the oil change gratis. Service was fairly quick with free coffee. More

by East_Texas_Angler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words, Michael! We're thrilled you enjoyed our service and complimentary perks. We look forward to serving you again in the future!

May 14, 2024

Great customer communication and customer service. Quick and easy check in process and checking out process. More

by Arredondodayanara19
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tommy Crean
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our customer service and streamlined processes. We appreciate your business and look forward to serving you again in the future!

May 14, 2024

I thought it was ridiculous to make an appointment and still have to wait 2 hours for a routine oil change. The facility is nice and clean, though, and the coupon made it worthwhile. More

by Randy_Mccasland
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tim Kellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for any inconvenience caused by the wait. We appreciate your feedback and are glad you found our facility clean and enjoyed the savings from the coupon. We'll work on improving our service speed in the future.

May 14, 2024

Facility was clean. The shop was behind schedule. I had a 1pm appt. Didn’t get out until 4pm for a tire change. My service advisor was awesome and truthful More

by Gutierrezaj86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We apologize for any inconvenience caused by the delay in servicing your vehicle. We appreciate your patience and are glad to hear you had a positive experience with your service advisor.

May 14, 2024

I am always pleased by the attention to detail by the mechanics and easily obtained information from the service advisors. More

by Rm20070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future.

May 14, 2024

I must have just ran into two different individuals on two separate occasions who were having bad days. Purchased in Dec ‘23 J or Juan sales / and Mike financing was exceptional. Sent daughter there Jan/F More

by rlewizx113
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Roye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Srimavin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Weston King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juaquin Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Kirk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Randolph
Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Ray, we assure you all customers are valued and so is feedback like yours. Thanks for sharing, and we hope you will give us another shot in the future.

May 14, 2024

I think the waiting time for a service was too much; I arrived 8:15 AM to the dealership and got the car back after 11 AM; almost 3 hrs. More

by Bobby Velazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Chipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for the extended wait during your recent service visit. Your feedback helps us improve, and we'll work on minimizing wait times in the future. Thank you for bringing this to our attention.

May 13, 2024

The service department and experience were courteous and professional as we have come to expect at this dealership. More

by Schlegel84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're happy to know our service team took great care of you and your vehicle. We look forward to working with you again!

May 12, 2024

Work was completed on schedule. Service technician was courteous and answered all of my questions to my satisfaction More

by Kengerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Fritts
May 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your excellent rating! Knowing that our service team is on the ball brightens our day.

May 12, 2024

Very good attention to the client, very patient with the customer needs, I highly recommend it. More

by fersdorivera99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ochoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macon Huntsinger
May 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for take the time to leave your five star rating! We're always happy to hear about customer stories like yours.

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