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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,600 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,600 reviews

January 16, 2025

Outstanding Customer Service, facilities, amenities, and above all the Staff. Tommy L. and Nick are both amazing. They went above and beyond to ensure that my care and I were well taken care off. More

by Rafael T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Litmixay - 10 Stars for Tommy!
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Jan 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

What a nice review, Rafael! This makes us feel great that you thought everything came together for a satisfying service visit for your Honda. Thank you, and we'll pass on your compliments to 10-Star Tommy and Nick! Feel free to schedule your next appointment online.

January 15, 2025

Had another great service experience. My Honda had a recall and they called me to schedule the appointment. I took the car in early to drop it off. They gave me a ride home and did a mu More

by Dougscan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
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Jan 15, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're a fan of this five-star review, Doug! It sounds like a thorough service visit for your Honda, including the necessary multipoint inspection. Thanks for letting us know, and you can easily make appointments online!

January 15, 2025

Tommy Crean got me in and out in less then hour and half. Great service! More

by Krgreen50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
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Jan 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Ninety minutes sounds like a reasonable time for a service appointment for your Honda! Thanks for letting us know, and we hope to serve you again. Feel free to schedule your next visit online.

January 14, 2025

He was very patient, and answered any questions we needed to help make our decision. More

by sendy.casas
Recommend Dealer
Yes
Employees Worked With
Emanuel Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanuel Alvarez
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Jan 16, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Sendy! We appreciate you letting us know how our sales representative helped you. When you're ready for your first service appointment, feel free to schedule it online. Thank you!

January 13, 2025

Andy was very easy to work with, he made the entire process smooth and simple. I highly recommend! More

by austinhalford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Austin! Sounds like Andy demonstrated the type of service that we pride overselves on. When you're ready for your first service appointment, you know who to call. Thank you!

January 12, 2025

Tommy Litmixay was very friendly and courteous however I also had the tires rotated but wasn’t informed that the charge didn’t include balancing which I thought was very odd. I’ve never had tires rotated bu More

by Toprf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Litmixay
Report | Print
Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the heads up about your service concerns regarding the tire rotation you recently had. To discuss your tire service in more detail, please contact our service department. Thank you, and we hope to hear from you soon!

January 12, 2025

I feel disappointed and have started to lose trust in you. Your actions come across as dishonest. More

by visinigirineeraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yvette Garza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We'd like to learn more about your experience in purchasing a new Honda. That way, we can see where we could improve our services. Thanks so much, and we hope to hear from you soon.

January 11, 2025

I had a very good experience as i usually always do. Tommy's customer service was A plus; he was very patient and professional. He is truly an asset to your organization. More

by Dalemeo212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Litmixay
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Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We give this review an A+! Thanks for your loyalty and the stellar review for Tommy. To make the most of your service visit, review our service specials. See you next time!

January 11, 2025

Michael Wright took excellent care of both my car and me. Thank him for me. More

by John-Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We will have to let Michael know about your satisfaction with the service visit you had for your Honda, John! If you need service in the future, you can schedule an appointment online, and you can request Michael. Thank you!

January 11, 2025

Good clean. wonderful great good customer service.like that they have free coffee and food More

by Hickre16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Snacks and refreshments are on us! We're glad that you could take advantage of these perks. Remember that your service can be that much sweeter when you consider our service specials. Thanks so much, and we're here to serve you!

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