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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,881 Reviews

2,881 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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May 10, 2025

Fast virtuous and very professional. Dennis Williams is a very good service rep. Well done More

by keberhart99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis williams
May 09, 2025

Tristan was excellent he's been helping me off n on since 2021 Love him!!!! I personally think he deserves a raise for all his hard work!!!! More

by Ruby2323Loca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Yaport
May 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Tristan’s been your automotive sidekick since 2021, and your love for him shines brighter than our showroom lights! ✨Thank you so much for sharing this with us, and here's to many more years!

May 09, 2025

Alexander was great at explaining the process and any concerns I had, as it was my first time receiving my oil change there. I had a great experience. More

by Lauraalcala679
Recommend Dealer
Yes
Employees Worked With
Alexander Tavira
May 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey there, we're so happy we could make your first oil change with us go smoothly. Alexander was glad to be of service, and we hope there will be a second visit in the future.

May 09, 2025

I have been using the dealership since it changed from Huggins. I have always been pleased with their services & customer service! More

by Maryyager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Knowing you’ve been pleased with our service and warm customer care across the years is the ultimate compliment. We’re grateful you’ve stuck around, and we look forward to many more great experiences together at Norm Reeves Honda North Richland Hills!

May 09, 2025

Dennis helped me all the way through taking my car getting the recall fixed. He was very friendly and helpful. Always have good visits when I go to this Honda dealership. More

by Amanda Spina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Great customer service and fast service. Communication is good as well. Thank you again for your great service More

by Tnetter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

I had a good experience. Everyone was helpful and our car is running well now. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Very quick and knowledgeable workers! They are always kind and professional every time I interact with them. Super detailed reports with exact estimates help keep me knowledgeable and in More

by Kendall.Luvs2Dance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
May 08, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We love that our quick, knowledgeable crew and detailed reports help you feel empowered. Thank you, Kendall, for choosing us again and again!

May 08, 2025

I have had a good experience every time I take my car in for service More

by Luzlop123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Tavira
May 08, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Consistency is key, and we’re delighted you’ve had good experiences every visit. Your loyalty means the world, and we’ll keep working hard to make each service as smooth as the last. See you next time!

May 08, 2025

Mr Tristan and the Service team at Norm Reeves Honda North Richland Hills were excellent. They even provided me a ride home while my Pilot was at their shop. They also did thorough inspections with c More

by motoblur1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words have us tipping our hats right back at you—thank you for trusting us with your Pilot and letting us earn that 5-star rating. We’ll keep those inspections thorough and the service top-notch. Cheers to smooth drives ahead!

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