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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,964 Reviews
Call Service Center (817) 345-6175

2,964 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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May 16, 2025

Look up files and if you are not sure what's grandfathered in ask a manager More

by Tatianaleonard22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Beevers
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you taking the time to tell us how things went. It’s important to us that every customer feels supported, and we’re sorry that wasn’t your experience. Please reach out to Macon Huntsinger at Macon.huntsinger@normreeves.com so that we may address your concerns.

May 15, 2025

Everyone is so attentive and respectful. They get you in and out! They are amazing!! More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brian, service
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May 16, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We aim to get you back on the road in your Honda in no time, Mel! We understand that time is precious. So is getting quality service. It makes us happy that we could provide that to you. Remember, too, to check out service specials next time. Thank you!

May 13, 2025

Tristan was great he had great customer service! The team was very quick as well! More

by romeofaasisla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Quick and friendly are qualities we live by! Thanks for sharing, Romeo!

May 13, 2025

Scheduling service is easy, and Angel always takes great care of me and the car. More

by Sstex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We love to hear feedback like this! We realize having to service your vehicle is always going to be somewhat of an inconvenience, so it's our goal to make that necessity as easy and enjoyable as possible. Glad you have found that to be the case :)

May 13, 2025

He was nice and the service was fast. I would recommend with a prior day appointment. More

by Maggie.Burken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your endorsement, Maggie! Feel free to send any friends or family our way!

May 11, 2025

Great place great service. Appreciated all the communication during the time the car was being serviced. More

by Cmbyrum0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Communication and customer satisfaction are important to us, so it's great that came through. We appreciate your trust in us and look forward to building a long-lasting partnership.

May 10, 2025

Fast virtuous and very professional. Dennis Williams is a very good service rep. Well done More

by keberhart99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis williams
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May 12, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Dennis will be thankful for this show of support! We're pleased that your recent service visit ticked all the boxes and hope to see you again soon.

May 09, 2025

I have been using the dealership since it changed from Huggins. I have always been pleased with their services & customer service! More

by Maryyager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Knowing you’ve been pleased with our service and warm customer care across the years is the ultimate compliment. We’re grateful you’ve stuck around, and we look forward to many more great experiences together at Norm Reeves Honda North Richland Hills!

May 09, 2025

I had a good experience. Everyone was helpful and our car is running well now. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled your Honda’s back in peak form and that our crew made it happen. Keep enjoying smooth drives, David—and thanks for cruising through Norm Reeves Honda NRH.

May 09, 2025

Alexander was great at explaining the process and any concerns I had, as it was my first time receiving my oil change there. I had a great experience. More

by Lauraalcala679
Recommend Dealer
Yes
Employees Worked With
Alexander Tavira
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May 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey there, we're so happy we could make your first oil change with us go smoothly. Alexander was glad to be of service, and we hope there will be a second visit in the future.

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