Norm Reeves Honda Superstore North Richland Hills - Service Center

It was good, fast and simple Simple and intuitive experience, good with the help that the staff gave me, especially Tommy C experience, good with the help that the staff gave me, especially Tommy C More

Great Great experience overall from beginning to the end of my appointment would definitely recommend serving at this location. of my appointment would definitely recommend serving at this location. More

Had a wonderful service, got helped right away and got my csrs recall done properly and efficiently csrs recall done properly and efficiently More

Zack was super nice and informative. He told me it may take 5 hours or so but I had my car back within 3 hours. He told me it may take 5 hours or so but I had my car back within 3 hours. More

Eric was very helpful and my service was 10/10! Thank you for your great service! Thank you for your great service! More

You don't really want to know and I don't feel like typing it all out.... typing it all out.... More

Very easy check in for my appointment, and the service advisor kept me updated throughout. I also love that they will call you an Uber if it's going to be a while. advisor kept me updated throughout. I also love that they will call you an Uber if it's going to be a while. More

I showed up thirty minutes before my scheduled appointment, and there was already a line- a first I have seen. While I was in line, a service advisor quickly checked me in. They also got me a comp appointment, and there was already a line- a first I have seen. While I was in line, a service advisor quickly checked me in. They also got me a complimentary Uber ride. Overall, customer service was great. However, the service itself is questionable in my opinion. The service department quoted me for a whole lot of maintenance jobs but did not even bother to notice the TPMS light that was on. I get it that they are not responsible for airing out the tires but they obviously missed something very simple that can reflect with the quality of work. More

It was great having my service at HRHills great job guys keep the good work y’all get 5stars keep the good work y’all get 5stars More

Usually top notch. Just like anywhere else they occasionally have a hiccup…but try to do their best to make up for it! Just like anywhere else they occasionally have a hiccup…but try to do their best to make up for it! More