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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,870 Reviews
Call Service Center (817) 345-6175

2,870 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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January 26, 2024

I had a bad experience a few weeks ago getting an oil change. This visit was no better. I was not updated on my car service during the 75 minutes there. The advisor did not review my car report and then More

by TomPryor
Recommend Dealer
No
Employees Worked With
Michael Lindley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lindley
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Tom, we're genuinely sorry to hear about your recent experiences with our service team. This falls short of our commitment to exceptional customer care. We'd like to discuss your concerns if you are willing. Please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com.

January 26, 2024

Always a good experience at this dealership serve. Up to date info and an courtesy uber ride if you need it. More

by Georgeeverett009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Providing up-to-date information and a courtesy Uber ride are just a few ways we strive to make your visit seamless. We appreciate your business!

January 25, 2024

Good Experience I had a good experience at Norm Reeves Honda and I look forward to coming back again. More

by Prophetsimon1
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Flores
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Jan 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing Norm Reeves Honda! We're delighted to hear about your positive experience and can't wait to welcome you back for your next visit. Drive safely!

January 25, 2024

One of the best dealerships I've been too! Very knowledgeable service advisor , and very kind ! Will continue to come back for service on both of my cars More

by Angel.Washington715
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikovski
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Jan 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our service advisor. We look forward to serving you and your cars in the future.

January 25, 2024

My trip to the dealership today was nice. I had time to read some of my book and relax. Then home in my car I knew I could trust. Everyone there was so nice. It was a pleasant experience. More

by Gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
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Jan 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're delighted to hear that your visit was pleasant and that you feel confident in your trusted car. We appreciate your kind words and look forward to serving you again in the future. Safe travels!

January 25, 2024

He was helpful and informative as well as thorough and knowledgeable. Great guy, great representation of the company More

by Jmm57942
Recommend Dealer
Yes
Employees Worked With
Tristan... My name is Jarrett btw
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Jan 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels!

January 25, 2024

He was nice! Knew his job Made sure he answered all our questions Would use him again More

by Donnasdarlinsdaycare
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jan 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience and look forward to assisting you again in the future.

January 25, 2024

Great experience was handled promptly Ava efficiently. Great communication with Michael Good to do business More

by Huff1Je
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lindley
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Jan 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with Ava and Michael! We're thrilled to hear that our team provided you with great service and effective communication. We appreciate your business and look forward to serving you again in the future.

January 25, 2024

Was greeted promptly, told advisor the reason for visit, he took my information, was then directed to waiting area. Received vehicle back after 2 hours. Overall, experience was efficient and good. More

by Skybeaver0223
Recommend Dealer
Yes
Employees Worked With
Tim Keller?
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Jan 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing our dealership! We're delighted to hear your visit was efficient and positive. We appreciate your feedback and look forward to serving you again in the future.

January 24, 2024

Good Good service and nice service Good dealer and nice people Service good Thank you More

by Tippynanthavong
Recommend Dealer
Yes
Employees Worked With
Tristan
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Jan 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're delighted to hear about your positive experience with our service and our team. If you ever have any questions or need assistance in the future, feel free to reach out. Safe travels!

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