Norm Reeves Honda Superstore North Richland Hills - Service Center

My first service visit after purchasing a CPO Honda CRV was a great experience. Everything from booking the appointment to meeting with the service advisor to picking up my vehicle when finished was handle was a great experience. Everything from booking the appointment to meeting with the service advisor to picking up my vehicle when finished was handled professionally and in a way that made me feel like an important customer. I can’t say enough about how pleased I am with the dealership and staff! More

Clear communication. I received assistance from several team members. Positive & professional. No, no, no I received assistance from several team members. Positive & professional. No, no, no More

Kept me well informed along the way Tim is Very Much Professional at Customer Service Professional at Customer Service More

Angel was my service manager. I couldn’t have asked for anyone, nicer, friendlier, better at communicating and above all just downright KIND. I live in Southern Illinois and crea I couldn’t have asked for anyone, nicer, friendlier, better at communicating and above all just downright KIND. I live in Southern Illinois and created the problem myself. Angel and his team were the best at getting my car up and running again. Thank you all! More

Dennis was awesome, super helpful and he kept in contact with me through the whole process. with me through the whole process. More

She spoke with me it's hard to read lips. I prefer to communicate with our phone by typing in note because I'm fully deaf I prefer to communicate with our phone by typing in note because I'm fully deaf More

All communication was pleasantly shared clearly & understood without pressure. Respectful communication helped the sales process. understood without pressure. Respectful communication helped the sales process. More

They keep me up to date with my scheduled maintenance. They are friendly and courteous. I was excited to get a cookie when I picked up my car from the service appointment. They care about my comfort while They are friendly and courteous. I was excited to get a cookie when I picked up my car from the service appointment. They care about my comfort while waiting and had an Uber take me home so I wouldn't be stranded at the dealership. More

Mario helped me resolve the issue that was an unscheduled visit. Norm Reeves is the dealership that I rely on to maintain my vehicles. visit. Norm Reeves is the dealership that I rely on to maintain my vehicles. More

My last purchase from here was November 2017. The paper signing was really time consuming but employees were friendly and helpful. The paper signing was really time consuming but employees were friendly and helpful. More