Norm Reeves Honda Superstore North Richland Hills - Service Center

Courteous and swift The only reason I would not rate 5 is because I would have preferred to deal with one person from start to finish. I checked out with someone else who didn't go over all the charges with because I would have preferred to deal with one person from start to finish. I checked out with someone else who didn't go over all the charges with me. More

Been going there for years. They already know me by my first name. They explain everything that was done and will need in the future on my car. They already know me by my first name. They explain everything that was done and will need in the future on my car. More

Dennis took care of me from the very beginning. I came in with a broken side mirror and had my baby grand daughter in the back seat. He could sense my discomfort immediately and knew that I had to I came in with a broken side mirror and had my baby grand daughter in the back seat. He could sense my discomfort immediately and knew that I had to get this taken care of quickly. He ordered the part on Friday and had it installed on Monday - and was able to meet my scheduling requirements. He followed up with maintenance to make sure they were done On Time and actually finished 30 minutes before my deadline. Dennis was fantastic and he even scheduled my next maintenance appt since I wasn't able to take care of the multi point inspection recommendations on the same day. Dennis did a fabulous job and is the reason I will come back. More

Scheduling was seemless with clear time estimate. Communication throughout was outstanding and the service work was completed to my complete satisfaction. Communication throughout was outstanding and the service work was completed to my complete satisfaction. More

It was fine, could have been a little less wait time. Didn't vacuum my car out as usual and there was still Mudd on my car mats. Didn't vacuum my car out as usual and there was still Mudd on my car mats. More

Prompt service as usual. We were kept informed during the repairs. Our vehicle was returned clean and ready to go We were kept informed during the repairs. Our vehicle was returned clean and ready to go More

Very friendly and professional. He is quick to act and not let a moment past until he know that I am taken care of. He is quick to act and not let a moment past until he know that I am taken care of. More

All my questions were answered. Everything was taken care of. I was very pleased with the work done at Norma Reeves, Service Everything was taken care of. I was very pleased with the work done at Norma Reeves, Service More

Angel made the entire experience a pleasure. He answered all of my questions and gave me all the details I needed to make the correct decision. Angel was also able to get all of the work done fa He answered all of my questions and gave me all the details I needed to make the correct decision. Angel was also able to get all of the work done faster than expected which was a great bonus. More

He kept me informed and answered all my questions. He was excellent. I will ask for him next time I need service. He was excellent. I will ask for him next time I need service. More