Norm Reeves Honda Superstore North Richland Hills - Service Center

You can tell these people care about customer service, everyone I’ve ever dealt with there was really courteous and helpful, will continue to go to Norm Reeves Honda, they’re top notch everyone I’ve ever dealt with there was really courteous and helpful, will continue to go to Norm Reeves Honda, they’re top notch More

Exceeded my expectations on time . ... Less than 30 minutes! Very Friendly and seem to really Care about the Customer ... Less than 30 minutes! Very Friendly and seem to really Care about the Customer More

Very understanding They heard my problems and repaired all that needed. Thank you for help all that needed. Thank you for help More

Very professional and very great customer service skills, very clean, a safe for people to visit while waiting on their vehicle, and the waiting area. Thanks Honda family. very clean, a safe for people to visit while waiting on their vehicle, and the waiting area. Thanks Honda family. More

He was friendly, professional, detailed in explaining, quick with email responses, super courteous; made me feel appreciated & important as a customer. quick with email responses, super courteous; made me feel appreciated & important as a customer. More

Very informative. As soon as I pulled up, I was greeted. Explained what I needed, Dennis took care of my needs and sent pictures. As soon as I pulled up, I was greeted. Explained what I needed, Dennis took care of my needs and sent pictures. More

I normally have a good experience at this dealership. Not so on this visit. I waited 2 hours for service. I received no updates and when requested information I was informed that the service had not bee Not so on this visit. I waited 2 hours for service. I received no updates and when requested information I was informed that the service had not been started yet. 2 hour service estimate time. More

This is new ownership taking over from Huggins Honda. This is now my go-to place for repairs or upkeep. They're professional and trustworthy. This is now my go-to place for repairs or upkeep. They're professional and trustworthy. More

Facility is very clean and up to date, greeted by an advisor almost immediately, was given an estimate of how long the issue that we had could be fixed, issue was fixed in less time than estimate. Waiti advisor almost immediately, was given an estimate of how long the issue that we had could be fixed, issue was fixed in less time than estimate. Waiting area was comfortable with TV available. Overall, it was a pleasant experience. More

The overall team was great and I really enjoyed the experience. They did a great job. experience. They did a great job. More