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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,996 Reviews
Call Service Center (817) 345-6175

2,996 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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January 21, 2024

I recommend Norm Reeves Honda. I will be using Norm Reeves Honda from now for all my car repairs More

by NMata2810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikovski
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for considering Norm Reeves Honda for your car repairs. We appreciate your feedback and are committed to providing excellent service for all your automotive needs. If you ever have any concerns, please feel free to reach out to our team.

January 21, 2024

I have been coming here since it has been Huggins Honda before the rwmodel. I've always had great service here and plan to continue in the future. More

by mhc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your long-standing support and kind words! We truly appreciate your loyalty and look forward to serving you for many more years to come. If you ever have any concerns, please feel free to reach out to us.

January 21, 2024

Friendly staff, excellent service, fair pricing. My service advisor Tommy Lit made sure that my vehicle is in excellent condition inside and out. More

by Mathan811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Chipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with our dealership! We're thrilled to hear that Tommy Lit and our team provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future.

January 21, 2024

Hannah was attentitive and caring. She will be my "go to person" from now on as I told her. More

by Tsaord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share this positive feedback for Hannah. We are thrilled to know that she was attentive and caring and we look forward to seeing you again.

January 20, 2024

Professional and fast service. I will return to get additional service. Staff was also welcoming. More

by Lordfirst44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're delighted to hear that you experienced professional and fast service with a welcoming staff. We look forward to serving you again for any future automotive needs.

January 20, 2024

Mr. Lit great service writer. Oliver is the best salesman. Very attentive on both ends. More

by Dentpaulette
Recommend Dealer
Yes
Employees Worked With
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Lit, service writer.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with Mr. Lit and Oliver! We're thrilled to hear that our team provided great service and attention. We appreciate your feedback and look forward to serving you again.

January 20, 2024

They listen to you and try to fix your issues you have and will take care of you More

by Petersenjustin60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel Corpus
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us. We appreciate the opportunity to address your concerns and ensure your satisfaction. Please feel free to contact our team directly so we can further assist you.

January 20, 2024

A good reliable dealership that is very good at explaining what your car needs repaired. More

by Javigarcia1
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your experience with us. We appreciate your kind words about our dealership's reliability and clear communication. We're committed to continuously improving our services and ensuring customer satisfaction. If you have any specific feedback or suggestions, please feel free to reach out to us directly.

January 20, 2024

Great service and customer service but took too long (over 3 hrs) and didn’t even offer a free shuttle back home. It was on a Saturday so understandable but would have been better if free shuttle was o More

by e.truong78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback. We appreciate your kind words about our service and customer care. We understand your concern about the wait time and will certainly consider your suggestion regarding a free shuttle service for future improvements.

January 20, 2024

Awesome, i always have my car serviced here and always excellent, thanks Dennis for the great service!! More

by shawnmckee8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing us for your car service, and we're delighted to hear about your positive experiences with Dennis! We appreciate your trust and look forward to continuing to provide excellent service in the future.

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