Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,950 Reviews
Call Service Center (817) 345-6175

2,950 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

Sort by
March 25, 2025

The dealership was quick and efficient in giving an appointment and taking care of the recall issue. Great customer service More

by asija.payal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the awesome feedback! We’re so glad our team was able to quickly set up your appointment and address your recall issue with efficiency and care. If you’re ever on the market for a new ride, check out our library of reviews and comparisons to see how our Honda models measure up.

March 25, 2025

Tristan takes great care of me every time I visit for maintenance! Polite and very thorough. More

by lilvalenzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're so glad Tristan is someone you can count on! Thanks. We know this review will mean a lot to him.

March 24, 2025

Great dealership to buy a car from Have bought many Hondas there and on always pleased More

by kid214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your loyal support and kind words! We’re thrilled that buying Hondas with us continues to be a great experience, and our new and used vehicle specials are always designed with you in mind. We can’t wait to help you find your next ride!

March 23, 2025

Norma Reeves does a wonderful job every time I take my Honda vehicles there they’re thorough and I never had any problems with their work. More

by sheenathr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Report | Print
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for trusting us with your vehicle’s care! We’re committed to earning your loyalty through consistent, reliable service. We’ll see you next time you’re due for maintenance!

March 23, 2025

They have very good customer service take care of you and problems alone the way I mean you and your vehicle get the best care!@ More

by 44mag195747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey there, we love to see your 5-star review! Our commitment to customer satisfaction runs deep, so it's wonderful to see people like you sharing your great experiences. If there's anything else we can help you with, give us a call or use the contact form on our site. Many thanks!

March 22, 2025

Been going here since 2002 consistent friendly team always willing to help out at Norm Reeves More

by Txsnrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Fritts
Report | Print
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're so lucky to count you as a loyal customer for over 20 years! It truly means a lot to us to have so many amazing people in our extended Norm Reeves family. Here's to many more years working together!

March 22, 2025

The technicians did a good job. . my issue was with the time for an oil change... over 1.5 hours. When I arrived my intake person was rude and seemed frustrated I was asking what the More

by bobbie2499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you taking the time to provide your feedback and regret that you felt the service did not suit your expectations. Your concerns about the wait time and communication are important to us, and we’re committed to continuous improvement. Please reach out to Richard Meneely at richard.meneely@normreeves.com so we can discuss your experience further.

March 22, 2025

They paid attention to my concerns and repaired my vehicle quickly. Additionally they took care of a recalled part as well. Great service and great people. More

by Fahmer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We really appreciate your feedback and are glad we could address your concerns promptly. It’s our goal to repair your vehicle with care, including handling those recalled parts efficiently. Thank you for recognizing our commitment to great service and for trusting us with your vehicle.

March 22, 2025

Change in ownership is very evident. Too high of turnover since then. It is clear previous owners ‘Huggins’ was truly focused on customers. Current owners mainly focused on internet rati More

by Busterbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Totten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Williams
Report | Print
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, thank you for sharing your honest thoughts. We're glad that your overall experience was a positive one and will take your feedback into consideration. Honest reviews like yours help us assess how we're doing and continually strive to be better every day.

March 22, 2025

Great service at a reasonable price. In and out within the hr. Recommend Norm Reeves Honda. More

by Gnaseef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience. We’re delighted that you enjoyed our quick, quality service at a reasonable price. Your recommendation means a lot to us, and we look forward to serving you again soon.

1
...
23
24
25
...
295