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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,950 Reviews
Call Service Center (817) 345-6175

2,950 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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March 22, 2025

Great service at a reasonable price. In and out within the hr. Recommend Norm Reeves Honda. More

by Gnaseef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience. We’re delighted that you enjoyed our quick, quality service at a reasonable price. Your recommendation means a lot to us, and we look forward to serving you again soon.

March 22, 2025

No sure yet. Have appt on Monday for AC unit. See what they do to make it right. Will advise after that. Rob Haneisen More

by rahaneisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Vickers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Rob, we’re concerned by your review and would like to learn more about your situation, so that we can help. Please contact Richard Meneely at Richard.meneely@normreeves.com with more information. Thank you.

March 22, 2025

They are the best I like all of you guys gave excellent service thank you More

by hazem_sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words truly brighten our day—thank you for the incredible feedback! We’re thrilled to know our team provided you with excellent service. We look forward to continuing to exceed your expectations at Norm Reeves Honda North Richland Hills.

Mar 25, 2025 -

hazem_sh responded

I would like to say special thanks for Dennis Williams he gave me great service

Mar 25, 2025 -

hazem_sh responded

Again all of you great for me Denis helped me the best

Mar 25, 2025 -

hazem_sh responded

Denis William the best

Mar 25, 2025 -

hazem_sh responded

Denis William the best

March 22, 2025

It’s terrible, can’t fix your car and give it back to you in time. Spent almost 5 thousands dollars & the car still messed up. Also still waiting after 2 weeks to get my car back. Do not recommend this dea More

by ibattle79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garcia
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Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We understand the frustration that comes with unexpected delays and apologize for the wait. We appreciate your feedback, as it helps us identify areas for improvement, and we hope you’ll give us another chance. If you’d like to talk about this more, please reach out to Richard Meneely at richard.meneely@normreeves.com.

March 22, 2025

Always an outstanding experience. Took my vehicle promptly. Kept me informed. Completed the service expeditiously. I appreciate the free WiFi and the in house snack bar. Good breakfas More

by rbrebarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall - argh!
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Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

It's nice to hear about your recent service experience! Thank you! We're glad your visit went smoothly and that our complimentary WiFi and snack offerings were appreciated. Please spread the word among your circle about the excellent service (and tasty hot chocolate) so we can help them also.

March 22, 2025

It was a very good experience when I went to the dealership the service desk took very good care and then service was very good and I am really happy and I recommend this dealership for the service. More

by Rafikrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for recommending us! We hope you'll tell your family and friends, because we could always use more awesome customers like you.

March 22, 2025

Been a customer for 30 years with Huggins and now the new owner Norm Reeves. The service is always exceptional. More

by Ghebsacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chenausky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AMANDA FRITTS *****
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Mar 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We are deeply grateful for your 30 years of loyalty and are honored to continue providing you with exceptional service. It’s wonderful to hear that our commitment to quality has remained constant over the years. Thank you for choosing Norm Reeves Honda North Richland Hills and for sharing your experience.

March 22, 2025

We absolutely love our 2024 CRV Honda and Norm Reeves is the best! They sent us home in an Uber and when the service on our car was finished, they picked us up at our home in another Uber to pick up our ca More

by Dreed35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in Maintenance was super!
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Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congrats on your Honda CR-V! It has plenty of fun features for the whole family to enjoy. We're so happy for you, Judy and Dan, and hope to see you when it's time for your first oil change. Take care!

March 22, 2025

Very satisfied! My boyfriend purchased Honda at this dealership since this is his go to wanted to make it my go to also Friendly and very knowledgeable technicians. More

by Mashella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician service center
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Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congrats to you and your boyfriend on the new Honda! We love helping customers find their dream rides, and it was a joy to work with you both on this purchase. If there's anything else you need in the future, ranging from a simple oil change to another vehicle purchase, we'll be here for you both.

March 22, 2025

Great service people Five stars for all people I had contact with. Will recommend dealership to all friends More

by david.scott3745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome, David! Thank you for the kind recommendation, and we're glad our commitment to customer service came through. We hope to help you and your loved ones for many years to come!

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