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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,956 Reviews

2,956 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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December 21, 2024

Great Service center. Courteous and very thorough! It was easy getting in and out with oil change. More

by vincentramos100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We’re thrilled to have met your expectations and look forward to your return.

December 21, 2024

They got our car repaired quickly and helped us to save money on the repairs. More

by darrell.haefs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your fantastic review! Let us know if there’s anything we can do to make your next visit even better.

December 21, 2024

They take great pains to satisfy the customer they are very thorough in their work More

by 2meme2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to know you’re happy with our service! Let us know if we can assist you further- we're happy to help.

December 21, 2024

The service was great! easy and The wait was not long. Hey, especially like the fact that they did it multi-point inspection and told me what was going on More

by thecomedian.aa
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your support means everything to us! Thank you for rating us and our service team 5 stars. Looking forward to seeing you again soon!

December 21, 2024

My service advisor is Tommy Lin and he is just great work with. Will explain what the problem is and let you know what needs to be done. A true professional. Recommend him to any customer to work with him. More

by R.Appelbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lin Service Advisor
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Tommy and the rest of our service team thank you for your 5-star rating! They work hard every day to make sure drivers and their cars get the attention they deserve. Come back and see us any time your vehicle needs an expert's knowledge!

December 19, 2024

Service was excellent, Mr. Tristian informed me of what would be done and the time frame it would take to complete the job. He more than delivered. Thxs again Tristian. More

by ronaldshute19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Tristian's customer service skills make a great addition to the team! We will pass on your kind words to him and the rest of the team. Thank you for the 5-star rating, and we'll see you again next time!

December 19, 2024

Dealer is good but I was there to fix one problem and return back with different problem which I believe is because of fixing previous issue . But dealer denies . There was no issue before sending my car More

by dip_upa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you taking the time to leave your feedback! Our team wants to ensure that you and your car are taken care of, and that includes your car issues. Please give us a call at a time that works for you so that we can work further with you and your car. Thank you.

December 19, 2024

Best Honda Dealership in DFW for service/maintenance. My car was purchased before they were in existence. Excellent customer service. I drive across the metroplex to use them. More

by brucekblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear that our service crew lived up to their reputation! Whenever you have maintenance coming up or just have a question, we'll be there to help again.

December 19, 2024

Travis kept us informed on our vehicle. He was very respectful and friendly. He is a great guy. More

by guzmanamy36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Travis is a valued member of our service team, and now you know why! We hope to see you again soon so that we can take excellent care of you and your car. Be sure to check out our service specials, too!

December 19, 2024

Very friendly people. Greeted immediately at the door and at the service area. Calls back or texts were answered promptly and they return messages. Appreciate the offer More

by carolannsmith54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khadra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Ward
Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We strive to take care of our customers every way we can! We hope you were able to stay cool after pulling off the lot in your expertly maintained car. Keep us in mind the next time you need car service!

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