Norm Reeves Honda Superstore North Richland Hills - Service Center

Very friendly and prompt service. The employees at the dealership are very helpful and make sure the customer is updated frequently. The employees at the dealership are very helpful and make sure the customer is updated frequently. More

The service was great. Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on th Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on the part to get fix. That alone will keep my business coming back to you guys for future fixes. More

Dealer would not help me recover my pro rated extended warranty on my 2020 accord trade.. I will not buy another car from you. As a reminder I have bought 3 new cars in the last 6 years. You also hustled warranty on my 2020 accord trade.. I will not buy another car from you. As a reminder I have bought 3 new cars in the last 6 years. You also hustled me on my trade. It took 5 months to get my money on the warranty More

Love most of the employees. They're customer service is consistent with the exception of one or two Service Advisors. They are what keeps me returning to Norm Reeves North Richl They're customer service is consistent with the exception of one or two Service Advisors. They are what keeps me returning to Norm Reeves North Richland Hills. One suggestion would be for the service techs to put things back as they found them. For example, put my seat back in the position that I had it. Put my tire key back inside the bag and put it back in my glove box. Turn my blower off and don't change my radio station. More

Excellent service I was taken care of always helpful advisor took the time to explain and answer all my questions. advisor took the time to explain and answer all my questions. More

Great waiting area and cafe. Provides comfort and plenty of options for seating, and snacking Provides comfort and plenty of options for seating, and snacking More

The service provided and updates for my vehicle were great since I scheduled an appointment. I will return for future services and repairs. great since I scheduled an appointment. I will return for future services and repairs. More

They take “walk-ins” which works for last minute schedule availability when your schedule is hectic availability when your schedule is hectic More

Took a minute to find the problem with my car but they didn't stop until it was found and fixed while not adding any extra charges. didn't stop until it was found and fixed while not adding any extra charges. More

Service completed well. Still missing my part replacement for damage done to door seal. Pending issue. Still missing my part replacement for damage done to door seal. Pending issue. More