Back

Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,062 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
Contact Dealership

1840 E Garvey Ave S

West Covina, CA

91791

Directions

By Type

Showing 1,062 reviews

May 01, 2020

Accord purchase The purchase of the vehicle was quicker than my prior purchases; all sales should be that hassle free, The only way a customer will recommend friend o More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Fang
May 01, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating, James!!

April 26, 2020

I had a great experience. John Gomez helped me throughout the whole process and helped me find my perfect car. I will be back again. More

by Dentalhy23
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the great review and 5 stars!

April 26, 2020

I experienced a significant issue with my truck. Unfortunately, its a consistent area of grief. This dealership service team makes a good effort to resolve the problem regardless. Keep up the good More

by TRUCAR100
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 27, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for taking the time to share about your experience at our dealership!

April 25, 2020

First time we are so happy because professional n accommodating n but Not happy up to this time NO PLATES NOR LICENSE REGISTRATION OR STICKER More

by erlanda01
Recommend Dealer
No
Employees Worked With
Jake and. Lady in Finance. Very nice, Manny Alonzo
May 06, 2020 -

Norm Reeves Honda Superstore West Covina responded

Hi, we are concerned to hear this and would like to talk more about this with you. Please give our Sales Manager, Jesse Mischner, a call at 626-756-3838.

April 25, 2020

I had a positive experience and would recommend this place. I live in Hacienda and take the extra drive just to come here for service when there are closer options. More

by RobC
Recommend Dealer
Yes
Employees Worked With
Joseph Hyunh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the great review and 5 stars, Rob!

April 18, 2020

Excellent Visit was excellent prices very reasonable and courteous service, vehicle was delivered on time, Brian explained the service process in detail, I'm a More

by cmb64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hansen
Apr 20, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience with Brian and the 5-star rating!

April 03, 2020

Thank you for the best experience I’ve had at a Honda dealership in a long time. Excellent customer service by my advisor Paul. Highly recommend. More

by vtec9redline
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 06, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the great review and 5 stars!

March 30, 2020

Joseph was professional, knowledgeable, and most of all accommodating during our recent service. Thanks again for the awesome, expedited experience especially when it came to making sure we had everything More

by Satori84
Recommend Dealer
Yes
Employees Worked With
Joseph Hyunh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate you sharing this great feedback about Joseph! Thanks for the 5-star rating!

March 20, 2020

Went in to have a few services done. Valentin Frausto was the rep that assisted me. He answered my questions/concerns without issue and straight to the point. Service was great . More

by steph06_guzman
Recommend Dealer
Yes
Employees Worked With
Valentin Frausto
Mar 23, 2020 -

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and awesome feedback, Steph!

March 17, 2020

Would give zero stars if i could. Took my vehicle in for a wheel stud replacement, something I've done in less than an hour, and its taking them almost 24 hours to get it done. Cost for this "service" is c More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
Samuel Tung
Mar 18, 2020 -

Norm Reeves Honda Superstore West Covina responded

Hi, we are concerned to hear this and would like to talk more about this with you. Please give our Service Manager, Octavio Cortes, a call at 626-756-3870. Thank you.

...
62
...