
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,284 reviews
Carlos was great. He kept me up to date with progress.It was ready on time as promised. He kept me up to date with progress.It was ready on time as promised. More
The wait time was extremely too long for the service that I received. I didn’t get an oil change or none of the works. Just a tire rotation and replenishment of my fluids and I believe the did a visual check I received. I didn’t get an oil change or none of the works. Just a tire rotation and replenishment of my fluids and I believe the did a visual check of my brakes. I was there for 3 hours!!! It’s never taken this long even when I’ve had work done! At the 2 1/2 hour mark, I became 100% annoyed and asked for the status of my car. I was told that they were halfway done. Only then was it a priority to get my car to me as I stated the ridiculous amount of time that I’d been waiting and that I had an appointment that I couldn’t miss for the day. My appointment was at 10am.. I left at 1pm and had to fly to an appointment that I had at 2pm. I was highly irritated with this service. More
Staff were really nice to me and my dad! Very personable and they did everything for me to make a deal happen! Very personable and they did everything for me to make a deal happen! More
We keep coming back due to the amazing customer service we receive especially from John Pena. We drive very far past other toyota dealerships just to come to this location. They have consistently been hone we receive especially from John Pena. We drive very far past other toyota dealerships just to come to this location. They have consistently been honest, kind, and fast when it comes to servicing our car. Keep guys like John working here please and promote him =) More
It is a positive experience. I like the Norm Reeves dealerships. I have always felt taken care of. I like the Norm Reeves dealerships. I have always felt taken care of. More
We were treated nice and good service was provided to us during the entire sales process. Thank you for the deal. during the entire sales process. Thank you for the deal. More
Excellent personal good people . Your are the best Luis it’s good seller and the other personal it’s the best Your are the best Luis it’s good seller and the other personal it’s the best More
I take my car to Norm Revees for service, it used to be with Justin but he got promoted now Shelly Jackowski is who I go to, she is really good too both have great customer service and are very attentive a with Justin but he got promoted now Shelly Jackowski is who I go to, she is really good too both have great customer service and are very attentive and care for the customer. More
Just purchased another vehicle from this dealership. Yaela was so friendly, personable and easy to work with. She made the process seamless. I've been coming to this dealership for over 11 years and Yaela was so friendly, personable and easy to work with. She made the process seamless. I've been coming to this dealership for over 11 years and cannot see myself going anywhere else. Shelly and the entire service team are fantastic. Always friendly and helpful with my best interest in mind. They are like family! More