Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Toyota Dallas
Dallas, TX
5,141 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come.
From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community.
Looking for your next car near Dallas, Fort Worth, or Irving, Texas?
Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience.
A Super Selection of Toyota Vehicles
Plus, explore HUNDREDS of pre-owned cars from all the top brands!
When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma.
Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,141 reviews
April 27, 2025
The biggest issue, however, was the lack of transparency regarding the repairs needed. I was surprised by the high cost of the services, and the explanation provided was unclear. Given the repu transparency regarding the repairs needed. I was surprised by the high cost of the services, and the explanation provided was unclear. Given the reputation of Toyota, I expected better. More
by JOSEMPHILIP
Verified CustomerEmployees Worked With
Don’t know the name
April 27, 2025
Great! !! Thanks to Shelly also. She does an awesome job love her!! She made sure I am aware of everything that is going on with my car !! Thanks to Shelly also. She does an awesome job love her!! She made sure I am aware of everything that is going on with my car More
by ybelton22
Employees Worked With
April 27, 2025
Yaela was super kind. She took the time to show me how everything on the car worked and made sure I was comfortable with it all before I left. She was also really easy to She took the time to show me how everything on the car worked and made sure I was comfortable with it all before I left. She was also really easy to reach by email and text More
by Sydelle77
April 26, 2025
The work was very fast and very good, I would like them to continue like this. to continue like this. More
by durant2100
Employees Worked With
April 26, 2025
Luis knew his inventory and was able to show us the difference between vehicles. He was on point difference between vehicles. He was on point More
by marysol798
Employees Worked With
April 26, 2025
Didn't deal with Michael Warren, he turned us over to Chris Mayne and he did most of the rest of processing the car. We had told Mr. Weeks about over two weeks before we wanted a Corolla -Celestite colo Chris Mayne and he did most of the rest of processing the car. We had told Mr. Weeks about over two weeks before we wanted a Corolla -Celestite color. Mr. Warren let us know when the car came in ca. 2-3 weeks later and we went to pick up the car. It took 2.5 hours for them to do the paper work. We got there at 6 PM and left at 8:30. Quite a while to just pay for the car and pick it up. They could have had the paper work ready. We were told one price and got another once all the other items were added on. More
by DALBEYTIM
Employees Worked With
Chris Mayne
April 24, 2025
I did my search online sent the dealership an email on Sunday, they responded and Norm Reeves made it so easy to purchase my New 2025 Toyota Prius, they had exactly what I wanted, Luis Santos had the car Sunday, they responded and Norm Reeves made it so easy to purchase my New 2025 Toyota Prius, they had exactly what I wanted, Luis Santos had the car ready for me on Monday morning drove off the lot a Very Happy customer, I would definitely recommend this dealership to my friends and family More
by patie75211
April 24, 2025
Shelly is excellent Very friendly and knowledgeable! Very courteous and professional. Service was great! Highly recommend to e, Very courteous and professional. Service was great! Highly recommend to e, More
by Archie Banks
Employees Worked With
April 24, 2025
The technician who worked on my car is the issue. I complained of whole lot things that wrong with my car but only some were fix while others was left. Right now my car is awaiting to be towed back t I complained of whole lot things that wrong with my car but only some were fix while others was left. Right now my car is awaiting to be towed back to your repair section More
by audurahman
Employees Worked With
April 23, 2025
For major repairs, I definately would recommend this service center however, this is the first time my vehicle has been serviced there for an oil change since the dealership changed names and the first service center however, this is the first time my vehicle has been serviced there for an oil change since the dealership changed names and the first time it took nearly 3 hours to do an oil change while I waited. I am NOT happy about that. No oil change should take near that long, especially when I had an appointment. More
by cvorrn93
Employees Worked With
