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Norm Reeves Toyota Dallas

Dallas, TX

4.7
5,856 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,856 reviews

January 21, 2026

Shelley on the front desk and the mechanics at the back of the house always do an excellent job. More

by ChalilloLXIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for trusting Shelley & the Norm Reeves Toyota Dallas team with the care of your vehicle! We're truly grateful for your support and look forward to seeing you again next time!

January 21, 2026

I was told that my oil change would take about an hour. I was there for four hours! I have never waited 4 hours for an oil change. More

by dpi
Recommend Dealer
No
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Holmes
Jan 21, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for bringing this to our attention. Our goal is to ensure that every visitor to the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 21, 2026

The staff is always nice and professional. Antonio was very thorough and friendly. I appreciate them all. More

by wappiagyei
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Holmes
Jan 22, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your feedback about our team! We will pass along your kind words to Antonio and the rest of our crew. We look forward to seeing you next time here at Norm Reeves Toyota Dallas. Safe travels!

January 20, 2026

Excellent service my service advisor was awesome and extremely helpful and nice experience great service More

by nglcgutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cici
Jan 20, 2026 -

Norm Reeves Toyota Dallas responded

Hi Gutierrez! Thank you for sharing your love for our service team! We appreciate your support, and we hope to see you again at Norm Reeves Toyota Dallas!

January 20, 2026

Everything just worked out. My trade-in was right on the mark. The salesman gave an honest estimate on the entire transaction from test drive to OTD price. I was impressed becau More

by Jack Ormbrek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Palma
Jan 20, 2026 -

Norm Reeves Toyota Dallas responded

Jack, we are thrilled that our team was able to help you make an unexpected upgrade! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your experience. See you next time!

January 20, 2026

Rico was outstanding. Very helpful, honest and fair! I would recommend him to other customers. More

by phillips3805
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2026 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 20, 2026

Usually, I have a good experience when going to the service department at Norm Reeves Toyota, however, this visit was unexpectedly long. I had a 9:00 AM appointment, and when I checked at 12:30, they h More

by MomOf5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2026 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We apologize for the time it took for your scheduled appointment. We do truly appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 20, 2026

Gaby, thank you so much for helping us through the whole process. Sorry that we came early and cut into your lunch time. Thank you for that! You were very down to earth and knowledgeable in helping us ge More

by Vinh9190
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalisa Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Traylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Tran
Jan 21, 2026 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 20, 2026

Excellent service best experience ever very happy with the outcome and new truck will recommend More

by yael0125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 19, 2026

It was great. Shelley explained the service needed for my car. Service was great, and Shelley was great. More

by lathomas28
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Jan 19, 2026 -

Norm Reeves Toyota Dallas responded

Hi Thomas! It's awesome to hear that Shelley took such good care of you! See you next time at Norm Reeves Toyota Dallas. Safe travels!