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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,284 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,284 reviews

May 13, 2021

My service manager, Shelley, is always on top of issues . She KNOWS the business, and always take care of my vehicle in a timely manner. SHE is the reason I would buy another Toyota, and purchase from Cowb More

by hihosharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with Shelly. We're glad to hear she delivered such a great experience!

May 13, 2021

Shelly always goes the extra mile to make sure our cars are in top running condition. I thought my Highlander had a low tire when the warning light came on. Shelly and her team discovered a nail in the t More

by Hammerts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words for Shelly, and for taking the time to leave us this wonderful feedback!

May 12, 2021

Service was great. Very happy with the work. I feel safe. Great area work work while waiting. They were nice to wash my truck at the end. More

by David with 4-Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Norm Reeves Toyota Dallas responded

We appreciate your business and our team looks forward to serving you again soon!

May 12, 2021

David Huiz was amazing! Went above and beyond from the beginning to end of the deal. Tremendous work ethic and knowledge! Got me into my dream truck. More

by Trinity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Norm Reeves Toyota Dallas responded

It's fantastic to hear that David provided you with great customer service while assisting you with your new dream truck purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

May 12, 2021

Service was great, Shelly always tries to meet my budget and she knows what she is doing. Very easy getting my loaner car and very friendly staff. More

by Ploftin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Norm Reeves Toyota Dallas responded

It's great to hear that Shelly was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

May 11, 2021

Every thing was easy and fast Monica knew what I was looking for she handle every thing in a good way and I got what she was telling me More

by esgabrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
May 12, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with Monica. We're glad to hear she delivered such a great experience!

May 10, 2021

Seriously the easiest, no fuss car deal I've ever done. I ordered a new vehicle and from day one, the whole process was smooth. More

by ambers464
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congrats on your new vehicle!

May 10, 2021

Good service. Friendly staff. Too the time to see what we really need. Would definitely recommend David. Tried to make sure our budget was met. More

by Roxiet21
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with David and the rest of our team, and we look forward to working with you again.

May 10, 2021

Always willing to help, very kind, dealership very clean, the customer service is #1. I have purchased a couple of cars and have had several of my family members and friends buy their cars by these wonderful More

by Lorena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
May 10, 2021 -

Norm Reeves Toyota Dallas responded

Thank you, Lorena, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 09, 2021

If you are trying to find a salesman that care about the costumer. 🙂 very patient and understanding person willing to listen. Made it a pleasure. More

by 707844jgf
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
May 10, 2021 -

Norm Reeves Toyota Dallas responded

Thanks for your feedback on your recent visit to Cowboy Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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