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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,301 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,302 reviews

December 08, 2020

Quick and easy. Called ahead and three different vehicles were available. The team worked with me to quickly narrow down to one vehicle. They then worked out favorable terms and drove home with the More

by MMTMTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Fulton, Walter Parker Jr.
Dec 18, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to hear that you had a fantastic car buying experience at Cowboy Toyota. Enjoy your new car!

December 08, 2020

Thanks, the guy was very nice. They washed my car for Thanks, the guy was very nice. They washed my car for free. I was there for maintenance. He was pretty cool. Handled everything well. Okay More

by Seanjohnlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you received great customer service from our Service Department. Cowboy Toyota will always do our best to take good care of your vehicle.

December 04, 2020

I brought my 4Runner in for it's first service. I love working with Shelly!! Very happy to have found Cowboy Toyota. Professional and prompt. More

by ljohntex
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Norm Reeves Toyota Dallas responded

We are so happy that you found Cowboy Toyota, too! Thank you for choosing our dealership to take care of your 4Runner. Shelly will always provide you with the best customer service.

December 04, 2020

Very courteous and professional people. They made sure that they had the correct phone number to contact me and said they would call as soon as my car was ready. They notified me and were waiting when I More

by jonnie.lc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you received the best customer service from our Service Department. Thank you for choosing Cowboy Toyota to take great care of your vehicle.

December 03, 2020

John was very professional and it was wonderful to get our 2007 FJ serviced so quickly. We’ve always been partial to Shelley and we are happy to know John is right up there with her! Thanks John! More

by RBare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you received wonderful customer service from John. Thank you for choosing Cowboy Toyota to take good care of your FJ. See you next time!

December 03, 2020

Had a great visit and smooth transaction. Friendly staff all around and prompt service. would defenetly recomend to others looking for a smooth experience in car buying. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
Dec 18, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your kind words about your car buying experience at Cowboy Toyota. Thank you for recommending our dealership to your friends.

December 02, 2020

Shelley is always awesome. They take care of my Corolla. Wouldn’t go anywhere else. VERY satisfied every time I get my car serviced. VERY happy customer. More

by Corolla girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you continue to be a very happy customer of Cowboy Toyota. We appreciate hearing that Shelly always takes wonderful care of your Corolla. See you next time!

December 01, 2020

Billy has been helping me to look for a car I want at the fair price with no pressure. Nice and friendly service. If you love hassel free, I recommend to work with Billy. Thanks, Billy. More

by Tran
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
Dec 13, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for letting us know that Billy provided fantastic customer service. We appreciate your recommendation of Cowboy Toyota.

December 01, 2020

This was the best experience I have ever had in purchasing a new car. Billy was so knowledgeable, listened to my desires in a new car. He didn’t try to pressure me in any way. When we narrowed my c More

by Pam Walker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 13, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that Billy provided you with the best car buying experience at Cowboy Toyota. We appreciate you recommending our dealership to your friends. Enjoy your new car!

November 30, 2020

Thank you for quick warranty service. Great customer service . Everyone was very friendly and helpful. Thank you again for making sure work was done with a loaner car. More

by Laura47fowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JACOB FEGRAEUS
Dec 13, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you received great customer service from our Service Department team. Thank you for choosing Cowboy Toyota to take good care of your car.

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