
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,297 reviews
I stopped in to get some information on my vehicle trade. Tobias, Pedro and Richard made the process so easy I was able to trade my current vehicle and purchase a new used vehicle. The service is great!! I h Tobias, Pedro and Richard made the process so easy I was able to trade my current vehicle and purchase a new used vehicle. The service is great!! I highly recommend stopping by and they will provide great service to you and for you! More
Just got my first car with Ivan. He was quick, heartwarming and understandable. Willing to go out of his way to make it happen for you. The service is excellent and very professional. Highly recom heartwarming and understandable. Willing to go out of his way to make it happen for you. The service is excellent and very professional. Highly recommend Cowboy Toyota and absoblutely Ivan in specific. More
I had a wonderful experience with Billy Goss at Cowboy Toyota. Billy was professional, knowledgeable, helpful, patient, and kind. He listened to what I wanted and helped me to get it. I'm very happy with Toyota. Billy was professional, knowledgeable, helpful, patient, and kind. He listened to what I wanted and helped me to get it. I'm very happy with the car that I bought, and I feel that I got a great car at a great price. Thank you, Billy! I'd be happy to work with you again for the next one. More
Oil change, very happy with service Justin makes routine stuff easy. Drop if off, get a text message or call letting me know it's done, then he ran my credit card when there was a long Justin makes routine stuff easy. Drop if off, get a text message or call letting me know it's done, then he ran my credit card when there was a long delay at the cashier. and thanks for the courtesy car wash. More
Recall work Excellent customer service with shelley. She went above and beyond. They had our car in and out faster than expected. I highly recommend this adviser. Excellent customer service with shelley. She went above and beyond. They had our car in and out faster than expected. I highly recommend this adviser. More

Could not have had a better experience with Liane Mann. She was referred by a friend and she far exceeded my expectations. I went to two other dealers who didn’t act interested in trying to find what I was She was referred by a friend and she far exceeded my expectations. I went to two other dealers who didn’t act interested in trying to find what I was looking for if it wasn’t sitting on their lot. Liane did more for me in the first 10 minutes than got from hours with the others. I’ll be back. More
Shelley is an excellent service advisor I have worked with Shelley for several years and she is the best. Follows up with great care. She knows each process and can explain it in "laymen's I have worked with Shelley for several years and she is the best. Follows up with great care. She knows each process and can explain it in "laymen's terms". I think highly of her and trust her. More
Basic service on 2018 4Runner Always great service at Cowboy Toyota, knowledgeable and friendly staff. Overall facility is very clean. The work was completed in the estimated tim Always great service at Cowboy Toyota, knowledgeable and friendly staff. Overall facility is very clean. The work was completed in the estimated time provided by Justin. More
Excellent Customer Service Shelly never fails to provide the BEST customer service. Always informative, friendly and knowledgeable. Cowboy Toyota is definitely the best dealer Shelly never fails to provide the BEST customer service. Always informative, friendly and knowledgeable. Cowboy Toyota is definitely the best dealership in the DFW area. More
Billy’s upbeat attitude, friendliness, and proficiency embodies true customer care. After a stressful ordeal in situating all the insurance and loan processes after a wreck I was involved in, I was able embodies true customer care. After a stressful ordeal in situating all the insurance and loan processes after a wreck I was involved in, I was able to end on a high note and feel completely relieved during the car buying process, all thanks to billy and the wonderful staff at Cowboy Toyota. They made everything easy and seamless, especially during these uncertain times. More