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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,297 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,297 reviews

August 14, 2020

I stopped in to get some information on my vehicle trade. Tobias, Pedro and Richard made the process so easy I was able to trade my current vehicle and purchase a new used vehicle. The service is great!! I h More

by Kevinmfred
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Tobias Fulton, Pedro Flores
Sep 02, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you coming to Cowboy Toyota and thank you for your recommendation. We are glad that Tobias, Pedro and Richard provided wonderful customer service with your trade and new car purchase.

August 13, 2020

Just got my first car with Ivan. He was quick, heartwarming and understandable. Willing to go out of his way to make it happen for you. The service is excellent and very professional. Highly recom More

by Emmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Ivan Williams
Aug 25, 2020 -

Norm Reeves Toyota Dallas responded

Congratulations on your first car purchase! We are so glad you chose Cowboy Toyota and we are also so glad that Ivan provided you with a fantastic car buying experience.

August 13, 2020

I had a wonderful experience with Billy Goss at Cowboy Toyota. Billy was professional, knowledgeable, helpful, patient, and kind. He listened to what I wanted and helped me to get it. I'm very happy with More

by talk2jewls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you had a wonderful car buying experience with Billy at Cowboy Toyota. Enjoy your new car!

August 13, 2020

Oil change, very happy with service Justin makes routine stuff easy. Drop if off, get a text message or call letting me know it's done, then he ran my credit card when there was a long More

by dsywakguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that Justin provided great customer service. Thank you for letting us know that your experience in our Service Department was easy and efficient. We look forward to seeing you again at Cowboy Toyota!

August 09, 2020

Recall work Excellent customer service with shelley. She went above and beyond. They had our car in and out faster than expected. I highly recommend this adviser. More

by Wer2js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad you received excellent customer service from Shelly. Thank you for bringing your car to Cowboy Toyota for service. See you next time!

August 09, 2020

Could not have had a better experience with Liane Mann. She was referred by a friend and she far exceeded my expectations. I went to two other dealers who didn’t act interested in trying to find what I was More

by Larry
Recommend Dealer
Yes
Employees Worked With
Liane Mann, Richard Breaud
Aug 10, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad to hear that you had the best car buying experience with Liane. Thank your friend for recommending Cowboy Toyota. Enjoy your new vehicle and we will see you next time!

August 07, 2020

Shelley is an excellent service advisor I have worked with Shelley for several years and she is the best. Follows up with great care. She knows each process and can explain it in "laymen's More

by pamgarnett2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 10, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you always coming to Shelly for servicing of your vehicle. The Cowboy Toyota Service Department will continue to take good care of your vehicle each and every time.

August 06, 2020

Basic service on 2018 4Runner Always great service at Cowboy Toyota, knowledgeable and friendly staff. Overall facility is very clean. The work was completed in the estimated tim More

by williamcformeca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you always receive great customer service from our Service Department team at Cowboy Toyota. We will continue to take good care of your vehicle.

August 06, 2020

Excellent Customer Service Shelly never fails to provide the BEST customer service. Always informative, friendly and knowledgeable. Cowboy Toyota is definitely the best dealer More

by gomezs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you always receive the best customer service from Shelly. Cowboy Toyota appreciates the compliment and we look forward to servicing your vehicle again.

August 06, 2020

Billy’s upbeat attitude, friendliness, and proficiency embodies true customer care. After a stressful ordeal in situating all the insurance and loan processes after a wreck I was involved in, I was able More

by Sean.millermedia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud, Roger Lopez
Aug 10, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you had a wonderful car buying experience with Billy at Cowboy Toyota. Hope you are okay after the wreck. Cowboy Toyota is happy to help with any and all of your vehicle needs.

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