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Norm Reeves Toyota Dallas

Dallas, TX

4.7
5,468 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,468 reviews

March 22, 2025

good services thanks for good service see you next time,make more faster the service thats all More

by ianjaraplasan.06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the review and feedback, Ian. We appreciate you trusting the Norm Reeves Toyota Dallas team with your service needs and look forward to seeing you next time!

March 22, 2025

Bad experience timing and service disappointing car wasn’t even washed after two hour wait More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Pena
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Norm Reeves Toyota Dallas responded

Aaron, thank you for the review. It's disappointing to hear you're not satisfied with your experience. This feedback is appreciated and will be used to help us improve our service & processes moving forward. If you wish to discuss this issue further, please reach out to me directly. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

March 22, 2025

Dude saw me sitting in my car, arrived first before a white lady and he just walked past my car to get to her and also around it to get back to his desk. I just sat in my car waiting to be assisted, and More

by Stella Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harveen Toor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly was who came to ask me have I been assisted. While Harveen acted like he didn’t see me sit there with my car.
Mar 24, 2025 -

Norm Reeves Toyota Dallas responded

Stella, we're sorry to hear about your experience at Norm Reeves Toyota Dallas. We appreciate you bringing this to our attention and will address it with the team. Your feedback is important in helping us improve our service for everyone.

March 21, 2025

Scott was great in helping me secure my new tundra! First new car purchase ever. More

by wheelerklw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
Mar 24, 2025 -

Norm Reeves Toyota Dallas responded

We're glad Scott helped you find a great new Tundra! Thank you for leaving your wonderful review! - Norm Reeves Toyota Dallas

March 19, 2025

Long wait, pricing surprises but really great coffee. I just came for the oil change so I’ll have to get the rest of stuff later. More

by ctkromeo
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. We apologize for the wait and any unexpected pricing, but we're glad to hear you enjoyed our coffee! If there's anything else we can assist with or if you'd like to discuss further, please feel free to reach out directly.

March 19, 2025

Was able to find me a car within my price range and the car I wanted. Easy to work with and had great communication all long the way. She was able to send me videos of the car and to provide me with opti More

by Astrosnum1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
Mar 20, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us at Norm Reeves Toyota Dallas! We're delighted to hear that our team provided excellent communication and found a car that suited your needs. We appreciate the kind words and look forward to assisting you again in the future!

March 17, 2025

I recommend David Ruiz! !!!! Answered all our questions and helped us choose the perfect 1st time buyer truck. More

by Jessica Munoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Norm Reeves Toyota Dallas responded

Jessica, thank you for recommending David and sharing your experience with Norm Reeves Toyota Dallas! We're glad he could assist in finding the perfect truck for you. Enjoy the ride!

March 17, 2025

Clean Good service high prices on oil Change mechanic left oil finger prints on front of Hood More

by coronadoluis381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Norm Reeves Toyota Dallas responded

We regret to hear these concerns and appreciate your feedback. Please reach out to discuss this and resolve this with our team. Thank you.

March 16, 2025

David Ruiz was an exceptional salesperson who provided me with a straightforward and transparent sales experience. Given my specific requirements, the availability of the desired vehicle, and pre-approved fi More

by Jc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that David provided a straightforward and transparent experience at Norm Reeves Toyota Dallas. It's great that you found the perfect vehicle while staying within your budget. Thank you for sharing this positive feedback!

March 16, 2025

Good service and good person. Will ask for him from now on. Thanks for the help. More

by RoxieElr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Norm Reeves Toyota Dallas responded

Your feedback made our day! Thanks for the five-star review! - Norm Reeves Toyota Dallas

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