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Norm Reeves Toyota Dallas

Dallas, TX

4.7
6,040 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,040 reviews

July 28, 2025

Neither a good or bad experience. I had hoped to get out by 8:30am but it was more like 9am +. More

by esearle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Jul 29, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the feedback about your recent visit here at Norm Reeves Toyota Dallas. We hope we have the opportunity to provide you with a more efficient experience next time!

July 27, 2025

Service was good, just took longer than was told it would take. They were helpful in keeping me updated though. More

by rubinblr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner McMahan
Jul 28, 2025 -

Norm Reeves Toyota Dallas responded

We apologize for the wait, but are glad to hear our team kept you updated throughout the process. Thank you for choosing Norm Reeves Toyota Dallas and for sharing your experience!

July 27, 2025

I had a scheduled appointment but I received an automated phone call to set up an appointment anyway. I receive too many unwanted communications from the dealership. More

by AN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Norm Reeves Toyota Dallas responded

I apologize for the inconvenience caused by the excessive communications. We strive to provide a seamless experience, and it seems we missed the mark here. Please feel free to reach out so we can adjust your communication preferences accordingly. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

July 27, 2025

Shelly is the reason I keep coming back she does everything she can to help me. More

by IJUAREZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Norm Reeves Toyota Dallas responded

Hi Juarez! Thank you for leaving us this amazing review and for your kind words about Shelly from our service team at Norm Reeves Toyota Dallas! We'll see you next time!

July 26, 2025

Mo and Zech are awesome dudes! Made the experience seamless and enjoyable! Would recommend this place to anybody! More

by Hunterforsyth88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zechariah Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 26, 2025

Shelly is great service advisor! She goes above and beyond to make sure you leave happy with the service. More

by vck1ms02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 26, 2025

I would’ve given you guys a ten out of ten, but there’s also room to grow. More

by stacy.0967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Jul 28, 2025 -

Norm Reeves Toyota Dallas responded

Hi Stacy! We appreciate your shoutout to our team at Norm Reeves Toyota Dallas! We'll see you next time!

July 26, 2025

Monica was so amazing! She really helped us with pricing and was awesome! I give her infinity positive stars! More

by Larajasmin084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mimi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 26, 2025

Monica was so good and friendly made the process so easy i would definitely recommend her to friends and family when it comes to getting a car More

by Alangarcia6899
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mimi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 25, 2025

Everything I come to the dealership for maintenance or you look at new vehicles everything is always so kind, professional and honest More

by JASMINEMCINNIS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mimi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Lopez, Andres Escobar
Jul 25, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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