Norm Reeves Toyota Dallas - Service Center

Quick battery swap. Shelly took charge and was very attentive... thank you! Shop looked clean and service area looked well staffed Shelly took charge and was very attentive... thank you! Shop looked clean and service area looked well staffed More

Very difficult to work together regarding warranty concerns. Required Brand Engagement involvement. Many concerns are still outstanding without an explanation of possibilities. concerns. Required Brand Engagement involvement. Many concerns are still outstanding without an explanation of possibilities. More

My service agent, Shelly is the best! & so is her new asst! Waiting room is comfy! & so is her new asst! Waiting room is comfy! More

Sergio was amazing. Very helpful and understanding. I would recommend seeing Sergio since he was awesome. Very helpful and understanding. I would recommend seeing Sergio since he was awesome. More

I had the best experience at Norm Reeves Toyota. From the service department to the sales department, I was treated so well. I think I will make this my new Toyota service center. From the service department to the sales department, I was treated so well. I think I will make this my new Toyota service center. More

Service department has been excellent since 2000. The same person has been my service advisor. My relationship will continue due to the outstanding service department. The same person has been my service advisor. My relationship will continue due to the outstanding service department. More

Good service. , very professional staffing, quick in and out. Whatever you do keep your service dept. In tack especially Shelley. , very professional staffing, quick in and out. Whatever you do keep your service dept. In tack especially Shelley. More

Jon is always very professional and helpful. Friendly as well. My most recent visit was pretty much a drop-in. Even though he was eating a late lunch, he dropped what he was doing and helped me Friendly as well. My most recent visit was pretty much a drop-in. Even though he was eating a late lunch, he dropped what he was doing and helped me with the issue. More

Good job. Great service, Changed my belt in one hour, that’s great. Carlos and Sergio 👍 Great service, Changed my belt in one hour, that’s great. Carlos and Sergio 👍 More

It is a good dealer ship. I haven’t had much experience with them. I bought from Cowboy. But so far everything is good. I haven’t had much experience with them. I bought from Cowboy. But so far everything is good. More