Norm Reeves Toyota Dallas - Service Center

The service is good. .I was not able to get a rental car..that was very disappointing. .I was not able to get a rental car..that was very disappointing. More

The dealership was reliable, fast to diagnose problem and turnover on vehicle was speedy with great execution. turnover on vehicle was speedy with great execution. More

Every visit never fails to be very easy, comfortable experience that could be asked for. Shelly is always wonderful and very helpful. All could learn from her. Thanks experience that could be asked for. Shelly is always wonderful and very helpful. All could learn from her. Thanks More

Working to provide top-notch service. Still working to make a smooth transition. Please look at upgrading the waiting area. Needs to be more customer friendly. Still working to make a smooth transition. Please look at upgrading the waiting area. Needs to be more customer friendly. More

Prices have increased and not enough discounts provided to the customers have decreased and limited. to the customers have decreased and limited. More

My husband was there for a very long time. Our vehicle was ready but our associate was busy talking for a good while before someone told him my husband was waiting for him to pay. It never tak Our vehicle was ready but our associate was busy talking for a good while before someone told him my husband was waiting for him to pay. It never takes this long to get my car serviced. More

always get good service and good service provider each visit that i am there. very clean visit that i am there. very clean More

I won’t be back. Oil change took entirely too long. Ever since this place turned into Norm Reeves all of the staff has suddenly become incompetent. I got my car back Oil change took entirely too long. Ever since this place turned into Norm Reeves all of the staff has suddenly become incompetent. I got my car back after waiting over three hours for the oil change and the return for an oil change was 200 miles. I don’t even know if they truly changed the oil and they didn’t even run it through the car wash. This place is TRASH. More

One star because of lack of communication. I had to call multiple times to find out when car was diagnosed even when work was completed . Lack of updates on my vehicle, went three weeks with I had to call multiple times to find out when car was diagnosed even when work was completed . Lack of updates on my vehicle, went three weeks without car waiting on parts More

sales associate were helpful and knowledgeable, much easier to communicate with than last visit to Cowboy Toyota. easier to communicate with than last visit to Cowboy Toyota. More