Norm Reeves Toyota Dallas - Service Center

Service guy was polite and straight forward. Easy to deal with. Would come back to see him. Easy to deal with. Would come back to see him. More

I’ve been seeing Shelly for a few years now. She is the best. I recommend her to all my freinds. She is the best. I recommend her to all my freinds. More

Very clear and informative. Answered all my questions. Knowledgeable and explained the loan process. Would recommend him to others. Answered all my questions. Knowledgeable and explained the loan process. Would recommend him to others. More

Outstanding, thank you for great service. I will be back! Staff is wonderful and informative I will be back! Staff is wonderful and informative More

Antonio Holmes is a great service manager. He described what was going to happen and went over the final costs with me. He described what was going to happen and went over the final costs with me. More

Fast, reliable service. The service provided was fast and reliable as always. The service provided was fast and reliable, and Carlos was extremely helpful as always. The service provided was fast and reliable as always. The service provided was fast and reliable, and Carlos was extremely helpful as always. More

The only reason I continue to take my vehicle to this location is because of Antonio’s dedicated service location is because of Antonio’s dedicated service More

I brought in my 2017 Avalon for a safety recall and told Carlos I wanted nothing else done but all the safety recalls. He asked to do more a second time, and I repeated to just perform the several safety re Carlos I wanted nothing else done but all the safety recalls. He asked to do more a second time, and I repeated to just perform the several safety recalls. He then sent an estimate with several thousand dollars worth of maintenance, almost all of which I've done with a local shop, such as change spark plugs at 120,000 miles and the like. I refused the estimate. I didn't hear details about my safety recall repairs until the next day when I called the dealership and was told my car was ready. I never received a call, text, or email from Carlos. After all that, Carlos only performed the one latest safety recall, ignoring all the others. I'll have to return to a dealership to get the other safery recalls performed, but it won't be Norm Reeves More

It’s a great place to do business with. I’m glad I bought my vehicle there. I’m glad I bought my vehicle there. More

Repair was incomplete (alternator not correctly connected) had to have car towed back to dealership. Repair was completed but it was quite inconvenient and scary. connected) had to have car towed back to dealership. Repair was completed but it was quite inconvenient and scary. More