Norm Reeves Toyota Dallas - Service Center

Antonio is always great and goes above and beyond to take care of me and my mom care of me and my mom More

Communication is key to everything and as a customer that has owned his own business it must be the correct information and from the same person. has owned his own business it must be the correct information and from the same person. More

Professional and friendly , very knowledgeable about my Toyota Tacoma truck. Glad I went to your service department Toyota Tacoma truck. Glad I went to your service department More

Shelly is wonderful. Always goes above and beyond. Highly recommended! You won't be disappointed! Bye Always goes above and beyond. Highly recommended! You won't be disappointed! Bye More

I wanted the dealership to look into an issue with my touchscreen but was told it would be $200.00 for a diagnostic scan. I told them I had purchased a maintenance plan and they told me it was only for touchscreen but was told it would be $200.00 for a diagnostic scan. I told them I had purchased a maintenance plan and they told me it was only for drive train. I have the paperwork showing that it is the “Platinum” maintenance plan. I called the maintenance plan company who said that the screen was covered under the plan. I called the dealership And left a voicemail for the service manager who never returned my call. More

I was mislead on the cost of repairs. I was called back to the dealership under the pretense that the GM would take care of my bill due to all the hassle I was put through. That was false I was called back to the dealership under the pretense that the GM would take care of my bill due to all the hassle I was put through. That was false. They only agreed to take care of the bill if I purchased a car. I was having a really tough day and this only added to it. More

Buena atencion y buen servicio me agrada que tengan un buen grupo de personas en atencion al cliente buen grupo de personas en atencion al cliente More

Very quick service, professional. The staff was very friendly and easy to book service with them. The staff was very friendly and easy to book service with them. More

The service was great, Antonio was great. Please be respectful of your customers and don’t have Fox News on your TV. Please instead put on baking shows, sports events or ANYTHING that is no Please be respectful of your customers and don’t have Fox News on your TV. Please instead put on baking shows, sports events or ANYTHING that is not political please! More

My Advisor Antonio was great. Not sure about mechanics in the back. Almost 4 hour wait for a scheduled appt oil change & tire rotation. Tires were not rotated, air was not added Not sure about mechanics in the back. Almost 4 hour wait for a scheduled appt oil change & tire rotation. Tires were not rotated, air was not added. Air pressure was under 25 on all tires. More