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Norm Reeves Volkswagen Superstore

Irvine, CA

3.6
370 Reviews

20 Auto Center Dr

Irvine, CA

92618

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Showing 370 reviews

February 03, 2016

From SUV to convertible, learned how to drive stick! I came into the store for a pre-owned MINI at first, but it turned out to be having only manual transmission which I've never been in touch with. Robe More

by rachelliu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang, Jas Hira
Feb 04, 2016 -

Norm Reeves Volkswagen Superstore responded

Hi Rachel, we're so glad you enjoyed your experience at Norm Reeves Volkswagen with Robert and Jas! Thank you for taking the time to write us a positive review. If you're on Facebook or Google+, we'd love it if you connected with us! Hope to see you again soon! -Your Norm Reeves Volkswagen Superteam

January 09, 2016

Robert Yang & David Soracco helped me a lot for lease Robert Yang & David Soracco helped me a lot for leasing 3 cars at reasonable rates. I strongly recommend buying cars from the dealer and working with More

by Roozbeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Illiano, Robert Yang, David Soracco
Jan 11, 2016 -

Norm Reeves Volkswagen Superstore responded

Hi Roozbeh, thanks for the positive review (here and on Google+)! Please come see us again soon!

December 12, 2015

Go to Robert Yang for your new car Thanks to Robert Yang and his team, I was able to walk out of Norm Reeves Volkswagen with a great deal on a 2016 Tiguan. He worked with me in every se More

by kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang, Michael Carter, Michael Hanson
Dec 14, 2015 -

Norm Reeves Volkswagen Superstore responded

Hi Kristin, thank you for your kind words, we truly appreciate it. We're so happy you enjoyed your time at the dealership and that Robert, Michael, and Michael were so helpful. Check us out on Facebook and Google+ to stay in touch! If you need anything in the future, please come back and see us again! And congrats on your first car purchase! -Your Norm Reeves Volkswagen Superteam

October 20, 2015

Robert Yang is the best! He helped me so much! My sales person Robert Yang helped me so much when it comes to choosing the right car for me. He made the transition very smooth and gave me the best More

by mnguyen247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
Oct 22, 2015 -

Norm Reeves Volkswagen Superstore responded

Hi My, thank you for taking the time to write us a positive review (here and on Google+)! Hope to see you again soon! -Your Norm Reeves Volkswagen Superteam

October 01, 2015

Fantastic customer service! My car buying experience was made easy and efficient by the team at Norm Reeves. I had a lot of challenges to work through to make a deal happen and e More

by SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang, Michael Carter
Oct 05, 2015 -

Norm Reeves Volkswagen Superstore responded

Hi there, we're so glad you enjoyed your experience at Norm Reeves Volkswagen with Michael and Robert! Thank you for taking the time to write us a positive review. If you're on Facebook or Google+, we'd love it if you connected with us! Hope to see you again soon!

September 23, 2015

Nice people, very professional, no pressure Very pleasant experience dealing with this dealership. Low key approach, presented options on the phone and in person, no drama. Andrei knows the pro More

by Mateo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hanson, Andrei Maldareanu
Sep 26, 2015 -

Norm Reeves Volkswagen Superstore responded

Thank you for reviewing your time spent at Norm Reeves Volkswagen Irvine. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Andrei is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Your Norm Reeves Volkswagen Superteam

September 10, 2015

Worst Experience Ever Traded in a used car for a new nearly 4 months ago and still getting dmv renewals and toll road violation bills for the old car. Dealer gives the run More

by tdsand
Recommend Dealer
No
Employees Worked With
Multiple employees from management to service
September 08, 2015

I'm in love with my Jetta! I just purchased a 2013 Jetta from this dealership and it was by far THE BEST experience I have had while purchasing a car. The staff at VW Irvine is More

by NikkiMihaila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Illiano, Andrei Maldareanu, Michael Carter
Sep 10, 2015 -

Norm Reeves Volkswagen Superstore responded

I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that our team provided you the best experience ever! Congrats on your new Jetta! If you have any further needs, do not hesitate to come back to see us. Your Norm Reeves Volkswagen Superteam

August 23, 2015

Greate salesman Robert Yang I had a great and easy car buying experience with Robert Yang. He knows inside out of the car and was patient explaining features to me. He provided t More

by Peter Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
Sep 02, 2015 -

Norm Reeves Volkswagen Superstore responded

Thanks for this great review, Peter! Robert is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Your Norm Reeves Volkswagen Superteam

August 18, 2015

Robert Yang is a fantastic car salesman. He is very professional, patient & extremely helpful with every aspect of buying a car. He really takes the time to make More

by Shannon Berger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
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