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Norm Reeves Volkswagen Superstore

Irvine, CA

3.6
370 Reviews

20 Auto Center Dr

Irvine, CA

92618

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Showing 370 reviews

June 18, 2015

Ask for Robert Yang! This was by far the smoothest dealership experience I've ever had. Robert was very patient and worked quickly to get us into the car we wanted at the More

by Erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
Jun 19, 2015 -

Norm Reeves Volkswagen Superstore responded

Erik, thank you for your kind words and congratulations on your purchase! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Be sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Your Norm Reeves Volkswagen Superteam

Jul 02, 2015 -

Norm Reeves Volkswagen Superstore responded

Erik, thank you for your kind words and congratulations on your purchase! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Be sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Your Norm Reeves Volkswagen Superteam

June 06, 2015

Very GOOD experience. Everyone was really courteous and willing to help every possible way they could. Everyone seemed to care and was treating me like I was the most imp More

by Gehane Matta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Illiano, Robert Yang
Jun 09, 2015 -

Norm Reeves Volkswagen Superstore responded

Gehane, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with Robert, Kimo, TJ, and the rest of our team! Enjoy your new vehicle! If there is anything else we can do for you just give us a call! Your Norm Reeves Volkswagen Superteam

Jul 02, 2015 -

Norm Reeves Volkswagen Superstore responded

Gehane, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with Robert, Kimo, TJ, and the rest of our team! Enjoy your new vehicle! If there is anything else we can do for you just give us a call! Your Norm Reeves Volkswagen Superteam

May 27, 2015

Great customer service! This is one of my best experiences at a dealership! Robert was great and even helped me driving my other car back home, not a lot of sales people wou More

by I-Ridi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
May 28, 2015 -

Norm Reeves Volkswagen Superstore responded

Thanks for your outstanding review! I'm very happy to hear that Robert was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Your Norm Reeves Volkswagen Superteam

May 23, 2015

Excellent customer service! Excellent customer service. Would recommend this dealership. Overall very detailed-oriented. Excellent problem solver. Offer customer several options More

by Passat owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ortiz, Robert Yang, Randy Pushckor
May 26, 2015 -

Norm Reeves Volkswagen Superstore responded

Thank you for the feedback! We are happy to hear of your positive experience at Norm Reeves Volkswagen Irvine, and we are grateful for choosing us for your automotive needs. We appreciate your kind words and hope that we have earned your repeat business by giving you the best value for your money. We look forward to serving you again in the future! Your Norm Reeves Volkswagen Superteam

May 20, 2015

2015 Jetta Great experience for myself as a first time car buyer. I got a lovely car at a good price. Definitely recommend any car buyers to check it out. More

by JohnY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
May 22, 2015 -

Norm Reeves Volkswagen Superstore responded

Thank you for leaving us this review, John. We are very happy to hear that we could help get you set up with the perfect lovely car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Your Norm Reeves Volkswagen Superteam

May 20, 2015

Buy a car Pleasure to do Business With,I have a great experience,which is odd to say,buying a car from Normreeves and Robert Yang.Definitely recommend. More

by tonyr321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang,Pleasure to do Business With,, Robert Yang
May 22, 2015 -

Norm Reeves Volkswagen Superstore responded

Thank you for this review, Tony. We really appreciate you leaving us your input. We are very pleased to hear that we could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Your Norm Reeves Volkswagen Superteam

May 14, 2015

Bought a Beautiful VW from Robert Y. I have a great experience at Norm Reeves, I didn't feel the pressure sell that you normally feel when buying car, Robert Yang showed me some cars and More

by Morgan86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
May 14, 2015 -

Norm Reeves Volkswagen Superstore responded

Morgan, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Robert and Kris are both great assets to our team and they strive to create a positive buying experience for every customer. They will be very happy to hear that they were successful in that endeavor. Congratulations on your new Volkswagen! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Sincerely, Your Norm Reeves Volkswagen Superteam

May 11, 2015

Bought a beautiful VW from Robert! I had a great experience, which is odd to say since buying a car is never fun nor easy, but, Robert Yang and the staff a Norm Reeves VW made it so for More

by Morgan86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
May 12, 2015 -

Norm Reeves Volkswagen Superstore responded

Thank you so much Morgan for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Norm Reeves Volkswagen Irvine. Congratulations on your Passat! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Your Norm Reeves Volkswagen Superteam

May 04, 2015

Easiest Purchasing Experience This was by far the easiest purchasing experience I have ever had. The car was exactly as advertised on line. The trade in value received was higher More

by HayBrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wright, Steve Wright
May 05, 2015 -

Norm Reeves Volkswagen Superstore responded

Brian, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that we're able to make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new purchase. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Your Norm Reeves Volkswagen Superteam

May 04, 2015

Beetle Robert was a great salesman. Very responsive and did his best for me to get me the best price to fit my needs! Thanks Robert! More

by rclubb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
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