North Country Ford Lincoln

Great sales experience and a great deal This is the second Edge we've purchased from North Country Ford with Rick Leyse as our salesman. Rick does a great job, can answer any question and i This is the second Edge we've purchased from North Country Ford with Rick Leyse as our salesman. Rick does a great job, can answer any question and is a straight shooter. The whole experience was stress free. Then there is the fantastic deal. I received an email from Tom Reil that listed the deal and called Rick right away - the dealership forwarded me to Rick's cell phone which he answered while on his way home from work. We set up an appointment with Rick for fist thing the next day. After the call I checked every Ford dealer in the Twin Cities and could not find any deal on a 2018 Edge as good as what North Country was offering. We had purchased an Edge from Rick in 2011 for what we thought was a good deal (about $23,500) our new 2018 Edge was an end of year deal for a slightly lower price than we paid 7 years ago (!!) plus the new SUV has AWD plus some nice new features like a backup camera. We couldn't be more pleased and happy with the entire experience! More

Wonderful Everyone was very helpful and willing to help. Carrie was very pleasant and knowledgeable. Financing the vehicle went terrific. Larry Wald was very kn Everyone was very helpful and willing to help. Carrie was very pleasant and knowledgeable. Financing the vehicle went terrific. Larry Wald was very knowledgeable and very pleasant to work with. More

Great. They had the inventory. My salesman, Rick Wall was straight up and explained things. This is the second time I have purchased here.. I would do it a They had the inventory. My salesman, Rick Wall was straight up and explained things. This is the second time I have purchased here.. I would do it again. More

Great experience! As soon as I contacted the sales person and explained what I was looking for she went over specifics and lined up 4 vehicles that all fit into the ran As soon as I contacted the sales person and explained what I was looking for she went over specifics and lined up 4 vehicles that all fit into the range and desires for a vehicle and had them ready to test drive. She was warm and freindly, knowlegable and accommodating. The rest of the staff were freindly and helpful. The finance process was quick and efficient. Coffee and popcorn topped off a wonderfull experience! More

Great experience. Sales rep. was knowledgeable, not pushy, definitely went the "extra mile" for us. Have always had great buying experiences with this dealership and wi Sales rep. was knowledgeable, not pushy, definitely went the "extra mile" for us. Have always had great buying experiences with this dealership and will continue business with them in the future. More

Didnt feel like a valued customer I was interested in a 2007 expedition, first was told it was sold, then it was available, then sold again, then available again. When I came in S I was interested in a 2007 expedition, first was told it was sold, then it was available, then sold again, then available again. When I came in Saturday 12/15, Jake helped me and got the truck ready for the test drive. After the test drive, I was ready to buy. Jake had me fill out the application but was no where in sight while I was doing so. He took it when I was completed, told me to wait im the lounge. Waited 30 minutes until Brad from finance came to get me. Brad was very helpful. After the purchase, I was to get some change back for my warranty purchase (warranty was $2597, gave him $2600...they could not get me my change ($3), told to come back Monday for it. I never received my luther advantage car for my purchase. They also did not fill up my gas tank or give it a car wash before i left as new Brighton ford does. I had a quarter tank of gas...car also was pretty dirty inside as I had to detail it when I got home. Overall, I am happy with the purchase, but did not feel like a valued customer. Not sure if it price of the truck why I didn't get some of the perks that new Brighton ford did, but pretty disappointed that I did not have a full tank of gas with the purchase. I would also like my luther card for gas and car wash discounts. More

No pressure Easy to work with. We were told to take the vehicle to lunch and talk about it. Which was very nice and useful. Financing was fast and easy. Once we d Easy to work with. We were told to take the vehicle to lunch and talk about it. Which was very nice and useful. Financing was fast and easy. Once we decided on a vehicle it only took about an hour to get out the door with my wife's new edge. More

Fast, fair and excellent customer service Geoff Knapp has everything set up for me wich made my experience much smoother than at other dealerships. I felt like Geoff was genuinely working to p Geoff Knapp has everything set up for me wich made my experience much smoother than at other dealerships. I felt like Geoff was genuinely working to put me in the right vehicle. More

Used car purchase Great service. Fast and efficient! Brad Arnold was wonderful to work with, very thorough and professional. Brad Eyler did our finance agreement and Great service. Fast and efficient! Brad Arnold was wonderful to work with, very thorough and professional. Brad Eyler did our finance agreement and everything was smooth! More

Excellent Customer Service Mark DeMars was amazing. He took so much time and gave his all to get me the truck I wanted. His dedication and efforts are something I look for emp Mark DeMars was amazing. He took so much time and gave his all to get me the truck I wanted. His dedication and efforts are something I look for employees of my own. The extra time he took to make sure I understood how everything in that truck worked blew my mind. He never rushed me or made me feel I was taking too much time. You have yourself an exceptional employee. I’ve never had a sales person care so much about what I’ve wanted or work so hard to find it. I will always be great full for what he has done for me. More