North Country Ford Lincoln

My service person was knowledgeable & professional Mike was professional & answered all of my questions. He appeared to know what he was talking about & was very friendly, the service was timely, and Mike was professional & answered all of my questions. He appeared to know what he was talking about & was very friendly, the service was timely, and the waiting room was really nice. More

Fast efficient service Appreciated easy scheduling for my oil change and tire rotation. Friendly employees. Kelly very attentive. Comfortable waiting area. I relaxed, si Appreciated easy scheduling for my oil change and tire rotation. Friendly employees. Kelly very attentive. Comfortable waiting area. I relaxed, sipping coffee and watched tv. Fast service. More

Barry Miller and Andy Malm are excellent! Barry Miller is excellent at what he does. Professional, knowledgeable and friendly. Answered all of my questions. Andy Malm is very helpful and knowl Barry Miller is excellent at what he does. Professional, knowledgeable and friendly. Answered all of my questions. Andy Malm is very helpful and knowledgeabl for finance. More

New Truck Purchase I enjoyed the experience very much. The salesman I worked with, Jacob Jonas, was unbelievably helpful and Tom Reil in Finance couldn't have made my e I enjoyed the experience very much. The salesman I worked with, Jacob Jonas, was unbelievably helpful and Tom Reil in Finance couldn't have made my experience any better. I would recommend this dealership to anyone. More

Regular Maintenance Every visit is great. Was in, again, for normal oil change, etc. Work was done efficiently, people were friendly, truck was done when they said it wou Every visit is great. Was in, again, for normal oil change, etc. Work was done efficiently, people were friendly, truck was done when they said it would be and it was even washed. More

Frustrating and late Brought my Ford in for warranty work. I asked if the warranty would turn off the service engine soon light. They said maybe. If it doesn't turn it off Brought my Ford in for warranty work. I asked if the warranty would turn off the service engine soon light. They said maybe. If it doesn't turn it off they wanted $140 just to diagnose the light. $140 just to hook it up to a computer! I said no way. I told them I needed the car back at noon. They said no problem. The Appt. was at 7:45. I got there at noon and waited until 3:30. How can it possibly take 8 hours to fix a warranty item? I wasted over 3 hours waiting for them! Ridiculous. I will never go back or ever recommend them. More

Top Notch Service Tom (Service Manager) and all of the service staff do an excellent job. It is obvious that customer satisfaction is important to them. Go above and Tom (Service Manager) and all of the service staff do an excellent job. It is obvious that customer satisfaction is important to them. Go above and beyond to ensure you leave with a good experience. More

Excellent My experience with Scott smith and ford as a whole was amazing!! I have never purchased a car with more ease and comfort! Made the stress so much easi My experience with Scott smith and ford as a whole was amazing!! I have never purchased a car with more ease and comfort! Made the stress so much easier. And I drove away feeling completely happy, excited, and overall relieved! Thanks to Scott Smith and ford! More

Explorer We just purchased a Platinum Explorer and the process was very smooth and efficient. Thanks for the professional job! Tom brought over the paperwork We just purchased a Platinum Explorer and the process was very smooth and efficient. Thanks for the professional job! Tom brought over the paperwork to our office which was very helpful. More

excellent servicce jacob said i would be out by 1 pm for the service i received. they beat the time by 10 minutes.. everyone was very friendly. jacob said i would be out by 1 pm for the service i received. they beat the time by 10 minutes.. everyone was very friendly. More