North Country Ford Lincoln

It's the person, not the place Four years ago, we were referred to a salesman at North Country because he is easy to work with, straight forward with his input, and works to find th Four years ago, we were referred to a salesman at North Country because he is easy to work with, straight forward with his input, and works to find the right vehicle for the customer. We were so impressed with Mark DeMars then that we knew to go back to him last week for a new vehicle. Beyond the items already mentioned, Mark is aligned with my wife an I on our values, and I am happy to work with such a man. More

Oil change Took a chance on a Friday afternoon for an oil change. The service team got me in and performed the oil change and tire rotation in less time than ant Took a chance on a Friday afternoon for an oil change. The service team got me in and performed the oil change and tire rotation in less time than anticipated. North Country has never disappointed me. Great service and staff! More

New tires I had a flat tire and North Country Ford Service department did a temporary patch. Jacob Carlson showed me what new tires would cost and made the pro I had a flat tire and North Country Ford Service department did a temporary patch. Jacob Carlson showed me what new tires would cost and made the process so easy and understandable. I will continue to bring my Ford Explorer to the dealership for service. Top notch More

Easiest Car Purchase Ever Wow. I looked at an F150...Told "Elvis" about my current F150 that I was interested in, when I got back from a test drive he gave me an approximate t Wow. I looked at an F150...Told "Elvis" about my current F150 that I was interested in, when I got back from a test drive he gave me an approximate trade value and it seemed quite fair. Went back to test drive the truck with my wife and within 2 hours we drove away with a new one. We were both shocked, in a good way. Keep up the good work North Country Ford/Lincoln More

Engine light resolved After an initial major repair at the beginning of July, my engine light kept coming on. Even though the multiple trips were inconvenient, I felt like After an initial major repair at the beginning of July, my engine light kept coming on. Even though the multiple trips were inconvenient, I felt like Brent and the service team made it less painful. Brent was great at asking if I needed a loaner, keeping me updated on where they were at with the repairs and explaining what they were doing. I feel like everyone was professional and truly cared about my vehicle. I will continue to bring my car to North Country Ford for service. Great staff! More

Class Act So I brought my truck in for a regular oil change and was asked if I wanted to do the tire rotation as well. I typically only do the rotation every o So I brought my truck in for a regular oil change and was asked if I wanted to do the tire rotation as well. I typically only do the rotation every other time but the service advisor said it was only $5 extra so I said sure. Forty five or so later my service advisor shows up with my bill for $0.00 and I stand there with a blank stare. Huh? I owe zero? Well, it turns out I've been carrying around this oil change tag (5th oil change is free) on my key chain for long enough that I don't even see it anymore. Well the service folks did and the tag was full so I was not charged for the oil change OR the tire rotation. Wow! I would have continued paying for oil changes without ever collecting my freebie because I didn't even think of the tag anymore, but NCF saw I was eligible and took care of it without me even having to ask. To top it all off I got an email notifying me that a $10 Quick Lane Rebate has been requested. So at the end of the day I had great service, friendly staff, no pain, no hassle, and was paid $10 for my "trouble". I'm impressed - Thank you, NCF! More

New Vehicle's First Service Appt I made an appointment via escheduling, I arrived at the appointed time, Kelly handled the service write-up, told me the service would be completed wit I made an appointment via escheduling, I arrived at the appointed time, Kelly handled the service write-up, told me the service would be completed within 1 hour, it was done in 55 minutes, and best of all, as with all new vehicles sold at North Country Ford, the first oil change and tire rotation are free! It simply does not get better than North Country Ford! More

oil change/service apt I was greeted with a smile by Kelly and she addressed me by name. I did not have an apt, but was able to get my vehicle in right away and service was I was greeted with a smile by Kelly and she addressed me by name. I did not have an apt, but was able to get my vehicle in right away and service was done quickly. Very knowledgeable staff. I never feel pressured if they recommend something (like new air filter). Kelly was very helpful in setting up an apt to have service work done next week. More

Friendly people My wife and I traded in our 2001 F150 on a barely used 2014 F150. We received a very fair trade value in addition to a great sale price on the new tr My wife and I traded in our 2001 F150 on a barely used 2014 F150. We received a very fair trade value in addition to a great sale price on the new truck. Our salesman Barry was more than friendly and treated us well. The accessories lady, sorry her name escapes me, was very helpful in explaining the differences in the products we chose to add on the truck. More

Friendly service with understanding and a smile I have spent the last 10 years having our F-250 and Fusion serviced at NCF and have always been greeted with a smile and a good ear that was listening I have spent the last 10 years having our F-250 and Fusion serviced at NCF and have always been greeted with a smile and a good ear that was listening to what my needs/concern's were. All my vehicle needs were taken care of in a timely fashion and I have never been over-sold on any service or part that didn't need repair or replacement. To me this speaks volumes. I feel strongly if you choose NCF you will not regret it. I tip my hat to you NCF. Keep up the honest and good work. More